Lotus Home Care Wakefield
- Home care
- Dementia care
- Registered since 2017
- Central Wakefield, Wakefield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
19 months
since the latest rating was published.
50 of 57
rated home care services in Wakefield are rated Good, like this one.
Lotus Home Care Wakefield: inspection record
Rated Good in March 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ashdene Good, 0.3 miles away
- G Supported Living Service Good, 0.3 miles away
- RI Caremark (Wakefield) Requires improvement, 0.4 miles away
- RI Excel Healthcare Services Ltd Requires improvement, 0.4 miles away
- G My Homecare Wakefield Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 March 2025 (assessment visit 23 January 2025). Quoted under the Open Government Licence.
This assessment took place between 19 January 2025 and 11 February 2025. Lotus Home Care Wakefield is a domiciliary care agency providing personal care services to people in their own homes. During this assessment we looked at 17 quality statements. The service was providing regulated activity to 58 people at the time of the assessment. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. We found the provider had improved since the previous inspection and was no longer in breach of regulation 12. There was a culture of learning from safety events. There were effective risk assessments and care plans in place to guide staff about how to support people safely. Staff had received appropriate training and were competent in their role. Systems to monitor and improve the quality and safety of the service were robust.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Denise Kirkland
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 6 July 2022. Latest assessment published 17 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lotus Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 09540376 (opens Companies House)
Lotus Home Care Limited runs 8 services in England, 6 of them in Yorkshire and the Humber. 5 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Lotus Home Care Limited
- G Lotus Home Care Calderdale Good. Home care, Calderdale
- G Lotus Home Care Hull Good. Home care, Hull
- G Lotus Home Care Leeds Good. Home care, Leeds
- G Lotus Home Care Limited Good. Home care, Barnsley
Getting help from City of Wakefield Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wakefield Metropolitan District Council
- Ask for a care needs assessment
- Phone: 0345 8 503 503, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Lotus Home Care Wakefield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lotus Home Care Wakefield.
- When was Lotus Home Care Wakefield last inspected?
- The Care Quality Commission's latest rating for Lotus Home Care Wakefield was published on 17 March 2025.
- Who runs Lotus Home Care Wakefield?
- Lotus Home Care Wakefield is run by Lotus Home Care Limited. It runs 8 services in England, 6 of them in Yorkshire and the Humber.
- What is Lotus Home Care Wakefield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 March 2025.
Contact
- Phone
- 01924 950990
- Address
- Unit 2, Navigation Yard, Wakefield, WF1 5PQ Map (opens Google Maps)
Compare nearby
- G Ashdene Good, 0.3 miles away
- G Supported Living Service Good, 0.3 miles away
- RI Caremark (Wakefield) Requires improvement, 0.4 miles away
- RI Excel Healthcare Services Ltd Requires improvement, 0.4 miles away
- G My Homecare Wakefield Good, 0.4 miles away