Lotus Home Care Leeds
- Home care
- Registered since 2018
- Beeston, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Lotus Home Care Leeds: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Green Force Healthcare Not yet rated, less than 0.1 miles away
- G High Healthcare Good, less than 0.1 miles away
- – On track Care Services Leeds Not yet rated, less than 0.1 miles away
- – Personal Touch Healthcare Limited Not yet rated, less than 0.1 miles away
- – Brookeview Care Ltd Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 7 January 2022. Quoted under the Open Government Licence.
Lotus homecare is a domiciliary care service which supports people in their own home to live as independently as possible.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, the service supported 26 people with personal care.
What inspectors found
The service provided safe care which met people's needs. On the whole, people and relatives told us they felt comfortable in the presence of staff, who were competent, caring and compassionate. We spoke with the registered manager in relation to a concern that was brought to our attention. This was dealt with in line with their complaints policy. Staff had received training in safeguarding and knew how to report any concerns. Care visits were completed timely, with staff remaining for the allocated length of time. The service was proactive in letting people know if staff were running late due to traffic congestion. People received their medicines safely from staff who had been trained and assessed as competent.
Read the rest of CQC's summary
People were involved in the assessment process prior to their care package commencing. This enabled them to discuss what support they wanted and ensure the service could meet their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Most people and relatives confirmed they received good care from staff who respected their privacy and dignity. People's views were sought through reviews and surveys, to ensure the service was meeting their needs. Care files contained detailed information about each person and how they wished to be supported. We spoke with the registered manager about the importance of ensuring all care records contained appropriate up to date information.
We found a range of systems and processes were used to monitor the quality and effectiveness of the service, areas of any concerns raised were investigated and followed up appropriately.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jodie Barker
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 7 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lotus Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 09540376 (opens Companies House)
Lotus Home Care Limited runs 8 services in England, 6 of them in Yorkshire and the Humber. 5 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Lotus Home Care Limited
- G Lotus Home Care Calderdale Good. Home care, Calderdale
- G Lotus Home Care Hull Good. Home care, Hull
- G Lotus Home Care Limited Good. Home care, Barnsley
- G Lotus Home Care Wakefield Good. Home care, Wakefield
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Lotus Home Care Leeds provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lotus Home Care Leeds.
- When was Lotus Home Care Leeds last inspected?
- The Care Quality Commission's latest rating for Lotus Home Care Leeds was published on 7 January 2022.
- Who runs Lotus Home Care Leeds?
- Lotus Home Care Leeds is run by Lotus Home Care Limited. It runs 8 services in England, 6 of them in Yorkshire and the Humber.
- What is Lotus Home Care Leeds's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 January 2022.
Contact
- Phone
- 0113 493 1993
- Address
- Brooklands Court, Tunstall Road, Leeds, LS11 5HL Map (opens Google Maps)
Compare nearby
- – Green Force Healthcare Not yet rated, less than 0.1 miles away
- G High Healthcare Good, less than 0.1 miles away
- – On track Care Services Leeds Not yet rated, less than 0.1 miles away
- – Personal Touch Healthcare Limited Not yet rated, less than 0.1 miles away
- – Brookeview Care Ltd Not yet rated, 0.3 miles away