The Base Business Park
- Home care
- Dementia care
- Registered since 2017
- Dartford Marshes, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
14 months
since the latest rating was published.
165 of 212
rated home care services in Kent are rated Good, like this one.
The Base Business Park: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Banner House Support Services Not yet rated, less than 0.1 miles away
- G Bethal Manna Care Ltd Good, less than 0.1 miles away
- G Chameleon Care (Dartford) Good, less than 0.1 miles away
- RI Figtree Care Services Ltd Requires improvement, less than 0.1 miles away
- – LANH No overall rating, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 September 2025 (assessment visit 4 June 2025). Quoted under the Open Government Licence.
Date of assessment: 9 June to 9 July 2025. The service is a domiciliary care agency providing personal care to people with a learning disability and autistic people within their own homes. Not everyone who used the service consistently received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People consistently told us they felt safe and well supported by a stable and familiar staff team. Staff demonstrated a clear understanding of people’s needs and preferences, and care was delivered in a way that promoted independence, dignity and choice. People were involved in planning their care and support, and staff worked collaboratively with external professionals to ensure good outcomes.
The registered manager fostered a positive culture of learning and openness, and systems were in place to monitor quality and drive improvement. People, staff and others were given regular opportunities to provide feedback and make suggestions for changes which were acted on. The service was found to be meeting the underpinning principles of Right support, right care, right culture.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Nneoma Ibegbule
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ophrah Oak Ltd
- Ownership type
- Organisation
- Companies House number
- 08368109 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does The Base Business Park provide nursing care?
- The Care Quality Commission's register does not list nursing care for The Base Business Park.
- When was The Base Business Park last inspected?
- The Care Quality Commission's latest rating for The Base Business Park was published on 1 September 2025.
- Who runs The Base Business Park?
- The Base Business Park is run by Ophrah Oak Ltd.
- What is The Base Business Park's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 September 2025.
Contact
- Phone
- 020 8301 3146
- Address
- The Base, Dartford Business Park, Victoria Road, Dartford, DA1 5FS Map (opens Google Maps)
Compare nearby
- – Banner House Support Services Not yet rated, less than 0.1 miles away
- G Bethal Manna Care Ltd Good, less than 0.1 miles away
- G Chameleon Care (Dartford) Good, less than 0.1 miles away
- RI Figtree Care Services Ltd Requires improvement, less than 0.1 miles away
- – LANH No overall rating, less than 0.1 miles away