Premier Carewaiting Limited
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Premier Carewaiting Limited: inspection record
Rated Good in February 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and February 2024.
It has been rated Good at every inspection since 2018. The latest rating was published about 3 years ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 27 February 2024 (assessment visit 12 January 2024). Quoted under the Open Government Licence.
Premier Carewaiting Limited provides care and support to people living in their own home. Not everyone using Premier Carewaiting Limited received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided. At the time of this inspection, there were 24 people using the service. This assessment was carried out without a visit to the location’s office. We used technology such as electronic file sharing to enable us to review documentation. We used an Expert by Experience to get feedback from people and relatives. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Assessment activity started on 15 January 2024 and ended on 2 February 2024. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection.
-
Safe
Good
Robust systems were not in place to ensure staff attended calls on time. Some staff were not given time to travel to care calls, which meant they were late to calls. We made a recommendation in this area.
People were protected from the risk of abuse and harm. Risk assessments were in place to ensure people received safe care. Systems were in place to ensure staff were recruited safely and were suitable to support vulnerable people.
-
Caring
Good
People were treated with kindness and respect. People were involved in decisions about their care. People’s independence were respected and promoted.
-
Responsive
Good
People received personalised support, which was in accordance with their preferences and choices. People were protected from discrimination within the service. Quality assurance systems were in place to ensure people received safe and personalised support. Quality monitoring systems were in place to ensure peoples and relatives feedback were sought to make improvements to the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 506 Olympic House, 28-42 Clements Road, Ilford, IG1 1BA |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8514 8347 |
| Website | www.premiercarewaitingltd.co.uk |
| Registered manager | Augustina Acheampong |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 10 November 2018 (opens the Care Quality Commission website) Latest assessment published 27 February 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Premier Carewaiting Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07051246 (opens Companies House) |
Nearest alternatives
- G Aark Health Limited Home care, less than 0.1 miles awayGood
- G Care Avenues Limited - London Home care, less than 0.1 miles awayGood
- – Caring Arms Together Ltd Home care, less than 0.1 miles awayNot yet rated
- G Dennyson Care Limited Home care, less than 0.1 miles awayGood
- G Felix Health Home care, less than 0.1 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Premier Carewaiting Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Premier Carewaiting Limited.
- When was Premier Carewaiting Limited last inspected?
- The Care Quality Commission's latest rating for Premier Carewaiting Limited was published on 27 February 2024.
- Who runs Premier Carewaiting Limited?
- Premier Carewaiting Limited is run by Premier Carewaiting Limited.
- What is Premier Carewaiting Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 February 2024.