Omega Healthcare Services Limited
- Home care
- Dementia care
- Registered since 2017
- Central Coventry, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Omega Healthcare Services Limited: inspection record
Rated Good in July 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- G New Hope Care Coventry Good, less than 0.1 miles away
- G Acme Care Ltd Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 11 July 2019. Quoted under the Open Government Licence.
Omega Care is a domiciliary service that was providing personal care to 41 people living in their own homes at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported safely and from staff they knew and trusted. Staff knew how to recognise potential abuse and who they should report any concerns to.
Read the rest of CQC's summary
Staff understood the risks to people's health and how best to support people. Staff were trained to meet people's needs and acted promptly to refer people to healthcare professionals when required.
Staff recruitment processes included a check of their background to review staff suitability to work at the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.
People enjoyed positive relationships with the staff team and were treated with kindness and respect. People's independence was maintained by staff who encouraging.
People's needs and routines were known and supported by staff who ensured these were met and respected. People knew how to complain if needed and were confident any comments or concerns would be listened to and acted on.
People and staff were happy with the way the service was led and managed and the provider worked well with external professionals to ensure people's needs were met.
Service management and leadership was consistent and areas for improvements were identified. The registered manager gathered people's views and experiences and made any necessary improvements.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Marjorie Muchawaya
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 09187818 (opens Companies House)
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Omega Healthcare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Omega Healthcare Services Limited.
- When was Omega Healthcare Services Limited last inspected?
- The Care Quality Commission's latest rating for Omega Healthcare Services Limited was published on 11 July 2019.
- Who runs Omega Healthcare Services Limited?
- Omega Healthcare Services Limited is run by Omega Healthcare Services Limited.
- What is Omega Healthcare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 July 2019.
Contact
- Phone
- 024 7501 9410
- Address
- G2 Enterprise House, Foleshill Enterprise Park, Courtaulds Way, Coventry, CV6 5NX Map (opens Google Maps)
Compare nearby
- RI Generations Care Ltd Requires improvement, less than 0.1 miles away
- – Home Instead Coventry North and Bedworth Not yet rated, less than 0.1 miles away
- G Momo & Tarek Care Limited Good, less than 0.1 miles away
- G New Hope Care Coventry Good, less than 0.1 miles away
- G Acme Care Ltd Good, 0.1 miles away