Caring Hands (Care Services) Limited
- Home care
- Dementia care
- Registered since 2012
- Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
87 of 96
rated home care services in Derbyshire are rated Good, like this one.
Caring Hands (Care Services) Limited: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Community Care Line Services Good, 2.3 miles away
- RI CityTrust Healthcare Alfreton Requires improvement, 2.4 miles away
- G Infinity Health Group Good, 2.4 miles away
- – Valley Care - North Nottinghamshire Not yet rated, 2.6 miles away
- G Leymar Healthcare Good, 2.8 miles away
About the service
From the Care Quality Commission's inspection report published 10 January 2020. Quoted under the Open Government Licence.
Caring Hands (Care Services) Ltd is a domiciliary care provider based in Tibshelf. They provide personal care to people living in their own homes in the surrounding villages, so they can live as independently as possible. At the time of our inspection 33 people were using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
There were enough staff to effectively meet the current packages of care for people's needs. People were supported by staff who had the knowledge and skills to ensure they were safe from harm. Risk assessments had been completed, to assess and reduce any risks associated with the required support. Staff were recruited in line with best practice. The provider had reflected on any incidents and lessons had been learned.
Read the rest of CQC's summary
People were supported by a regular team of care staff, people said they usually received their calls on time. Where people received assistance to take medicines, records were kept so this was done safely. When people required assistance to eat or drink, the provider ensured this was planned to meet their preferences and their current assessed need. People had support when required, to liaise with healthcare professionals to ensure they remained well.
People had developed caring relationships with staff, and people told us they treated them with respect. People were appreciative and spoke fondly of staff who provided their care. The provider had developed good working relationships with other health and social care professionals to support the needs of people using the service.
There were systems in place to further monitor and drive improvement through auditing. People were involved in their care and were asked for feedback. This helped to support the development of the service. There was a complaints procedure and any received were investigated and responded to.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported his practice.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tara Wesson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 10 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caring Hands (Care Services) Ltd
- Ownership type
- Organisation
- Companies House number
- 06876875 (opens Companies House)
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Caring Hands (Care Services) Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caring Hands (Care Services) Limited.
- When was Caring Hands (Care Services) Limited last inspected?
- The Care Quality Commission's latest rating for Caring Hands (Care Services) Limited was published on 10 January 2020.
- Who runs Caring Hands (Care Services) Limited?
- Caring Hands (Care Services) Limited is run by Caring Hands (Care Services) Ltd.
- What is Caring Hands (Care Services) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 January 2020.
Contact
- Phone
- 01773 875168
- Address
- 82A High Street, Tibshelf, Alfreton, DE55 5NX Map (opens Google Maps)
Compare nearby
- G Community Care Line Services Good, 2.3 miles away
- RI CityTrust Healthcare Alfreton Requires improvement, 2.4 miles away
- G Infinity Health Group Good, 2.4 miles away
- – Valley Care - North Nottinghamshire Not yet rated, 2.6 miles away
- G Leymar Healthcare Good, 2.8 miles away