The Paddock
Home care, Haringey
Good
Rated on
Rating from the Care Quality Commission.
The Paddock: inspection record
Rated Good in September 2019, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, then Requires improvement in 2018, then Good in September 2019.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 7 years ago.
How it compares locally
- One of 31 Good home care services in Haringey, out of 37 with a rating.
About the service
From the Care Quality Commission's inspection report published 10 September 2019. Quoted under the Open Government Licence.
The Paddock provides personal care support and practical assistance to people with a mental health condition, physical disability, sensory impairment, dementia and older people who live in self-contained flats owned by Methodist Homes. The service has 26 flats and can provide personal care support to up to 26 people. At the time of the inspection, five people were receiving personal care support.
What inspectors found
People told us they liked their flats and felt safe living at the service. People received care at their preferred and agreed time. People were supported by staff who knew how to safeguard them from the risk of harm, abuse and neglect. People received safe medicines support. They were supported by suitable and sufficient staff. People were protected from the risk of the spread of infection.
People's needs were assessed before they moved to the service and started receiving care. People were supported to live healthier lives and access ongoing healthcare services. People told us their needs were met by staff who felt supported and received appropriate and regular training and supervision.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were caring and treated them with dignity and respect. People were supported by staff who treated them as individuals and supported them without discrimination. People's care needs in relation to most of their protected characteristics were recorded and met. People were encouraged and assisted to maintain their independence as much as possible.
People told us they received care that met their personal needs. People were supported by staff who knew their wishes, likes and dislikes. People and relatives were encouraged to raise concerns and told us they knew how to make a complaint.
People, relatives and staff told us they found the management approachable. The provider had systems in place to ensure the safety and quality of the service.
People and staff were asked for their feedback to improve care. However, the provider did not proactively engage relatives to seek their feedback. We have made a recommendation about engaging and involving relatives to drive improvement.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Meadow Drive, Muswell Hill, London, N10 1PL |
|---|---|
| Neighbourhood | Muswell Hill, Haringey |
| Phone | 020 8444 1050 |
| Website | mha.org.uk/care-support/retirement-living/paddock |
| Registered manager | Deborah Mccarthy |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 10 September 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Methodist HomesBrand: Methodist Homes |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04043124 (opens Companies House) |
| Charity number | 1083995 |
Methodist Homes runs 8 services in London. 8 are rated Good or Outstanding.
Other services run by Methodist Homes
- G Davids House Care home, HarrowGood
- G Hall Grange Care home, CroydonGood
- G Kenbrook Care home with nursing, BrentGood
- G Lawnfield House Care home, BrentGood
- G Riverview Lodge Care home, BrentGood
- G Ryelands Care home, SuttonGood
Nearest alternatives
- – Willowbrook Care Ltd Home care, 0.3 miles awayNot yet rated
- RI Uriel Care2U Limited Home care, 0.4 miles awayRequires improvement
- G Dimensions London Domiciliary Care Office Home care, 0.8 miles awayGood
- – DandelionUK Ltd Home care, 0.8 miles awayNot yet rated
- G Carex Group Ltd Home care, 1 mile awayGood
Getting help from London Borough of Haringey
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Haringey
- Ask for a care needs assessment
- Phone: 020 8489 1400, choose option 1
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Haringey
Checked on the council's website, November 2026.
Common questions
- Does The Paddock provide nursing care?
- The Care Quality Commission's register does not list nursing care for The Paddock.
- When was The Paddock last inspected?
- The Care Quality Commission's latest rating for The Paddock was published on 10 September 2019.
- Who runs The Paddock?
- The Paddock is run by Methodist Homes. It runs 8 services in London.
- What is The Paddock's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 September 2019.