Alcedo Care North West Lancashire
- Home care
- Dementia care
- Registered since 2017
- Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Alcedo Care North West Lancashire: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ability 2 Achieve Care & Support Limited Good, 0.2 miles away
- G Allerton C&S N Limited Good, 0.2 miles away
- G One Fylde (Libra House) Good, 0.3 miles away
- G 1 Homecare Blackpool Good, 0.9 miles away
- G Routes Healthcare Blackpool Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 14 July 2023. Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats across the Fylde, Wyre and surrounding areas. At the time of the inspection the agency supported 86 people with personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social car provided.
What inspectors found
People we spoke with were positive about Alcedo Care and the support provided. One person said, "Very good they have done all we ask and more." Staff were recruited safely and deployed in people's homes to meet their specific needs. Staff spoken with were provided with safeguarding training and aware of the processes to follow should they need to. Staff managed medicines in line with national guidelines in people's own homes. Support for people was planned to ensure the persons needs and wishes were considered. Risks were assessed both the environment and when out in the local community.
Read the rest of CQC's summary
People received support with their healthcare and nutritional needs when assessed as needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff received training and were regularly formally supervised. One staff member said, "Training opportunities are very good and one to one sessions with the management team occur on a regular basis."
The registered manager had auditing systems to maintain ongoing oversight and development of the service. Quality assurance processes ensured people were able to give their views of the agency. In addition, 'spot checks' were completed by senior staff to ensure Alcedo Care maintained a good service and any issues could be addressed.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lisa Floyd
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alcedo Orange Limited
- Ownership type
- Organisation
- Companies House number
- 10661801 (opens Companies House)
Alcedo Orange Limited runs 11 services in England, 10 of them in the North West. 6 are rated Good or Outstanding and 5 have no rating yet.
Other services run by Alcedo Orange Limited
- G Alcedo Care Central and East Lancashire Good. Home care, Blackburn with Darwen
- G Alcedo Care Cheshire West & Wirral Good. Home care, Cheshire West and Chester
- G Alcedo Care Greater Manchester Good. Home care, Bury
- G Alcedo Care South Lakes Good. Home care, Westmorland and Furness
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Alcedo Care North West Lancashire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alcedo Care North West Lancashire.
- When was Alcedo Care North West Lancashire last inspected?
- The Care Quality Commission's latest rating for Alcedo Care North West Lancashire was published on 14 July 2023.
- Who runs Alcedo Care North West Lancashire?
- Alcedo Care North West Lancashire is run by Alcedo Orange Limited. It runs 11 services in England, 10 of them in the North West.
- What is Alcedo Care North West Lancashire's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 July 2023.
Contact
- Phone
- 01253 978969
- Address
- Unit 5, Whitehills Drive, Whitehills Business Park, Blackpool, FY4 5LW Map (opens Google Maps)
Compare nearby
- G Ability 2 Achieve Care & Support Limited Good, 0.2 miles away
- G Allerton C&S N Limited Good, 0.2 miles away
- G One Fylde (Libra House) Good, 0.3 miles away
- G 1 Homecare Blackpool Good, 0.9 miles away
- G Routes Healthcare Blackpool Good, 1.1 miles away