Favour Health Ltd
- Home care
- Dementia care
- Registered since 2017
- Northampton, West Northamptonshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
55 of 84
rated home care services in West Northamptonshire are rated Good, like this one.
Favour Health Ltd: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chiron Healthcare at Home Northampton Branch Good, 0.2 miles away
- G Wellington Supported Living Good, 0.2 miles away
- RI JMC Care Solutions Limited Requires improvement, 0.4 miles away
- RI Age UK Northamptonshire Requires improvement, 0.4 miles away
- – 4 Billing Road Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 10 March 2020. Quoted under the Open Government Licence.
Favour Health Ltd is a domiciliary care service. The service provides personal care to people living in their own homes. At the time of the inspection one person was receiving personal care.
What inspectors found
The person's care and support needs were met by staff who knew them well and enjoyed working with them. Staff had been safely recruited and had received training in safeguarding – protecting people from abuse. Staff knew how to recognise abuse and report concerns. The person's privacy and dignity were respected.
Read the rest of CQC's summary
The person was supported to have maximum choice and control of their live. Staff supported them in the least restrictive way possible and in their best interests and the policies and systems in the service supported this practice.
The person had been involved in developing their care plan which was person centred. This provided guidance for staff to enable them to provide the care and support the person had agreed was appropriate to them. The plan was reviewed regularly, and the person could change their plan whenever they chose.
The registered manager sought feedback about the person's care experience to ensure continued personalised care was provided. The person spoke highly of the registered manager, stating they felt happy to contact them by telephone, and received visits at their home to check on their wellbeing.
The registered manager carried out regular checks on the quality and safety of the service and understood their regulatory responsibilities. No complaints or concerns had been reported before the inspection. Staff were positive, stating the registered manager was kind and caring.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Martha Owusu-Achiaw
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Favour Health Ltd
- Ownership type
- Organisation
- Companies House number
- 09214388 (opens Companies House)
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Favour Health Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Favour Health Ltd.
- When was Favour Health Ltd last inspected?
- The Care Quality Commission's latest rating for Favour Health Ltd was published on 10 March 2020.
- Who runs Favour Health Ltd?
- Favour Health Ltd is run by Favour Health Ltd.
- What is Favour Health Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 March 2020.
Contact
- Phone
- 01536 601131
- Address
- 117-121 Kettering Road, Northampton, NN1 4AZ Map (opens Google Maps)
Compare nearby
- G Chiron Healthcare at Home Northampton Branch Good, 0.2 miles away
- G Wellington Supported Living Good, 0.2 miles away
- RI JMC Care Solutions Limited Requires improvement, 0.4 miles away
- RI Age UK Northamptonshire Requires improvement, 0.4 miles away
- – 4 Billing Road Not yet rated, 0.4 miles away