Drury Healthcare Limited
- Home care
- Dementia care
- Registered since 2017
- Elmstead Market, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Drury Healthcare Limited: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ace 24 Good, less than 0.1 miles away
- G Alina Homecare - Colchester Good, less than 0.1 miles away
- G Bluebird Care Colchester, Tendring, Braintree and Uttlesford Good, less than 0.1 miles away
- G Colchester HomeCare Ltd North Essex Branch Good, 0.8 miles away
- RI Andrea Healthcare Limited Requires improvement, 2.3 miles away
About the service
From the Care Quality Commission's inspection report published 9 September 2023. Quoted under the Open Government Licence.
Drury Healthcare Limited is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were 42 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
There were systems in place to monitor, maintain and improve the quality of the service. People and relative's, spoke positively about the leadership of the service. However, whilst staff spoke about their passion and commitment for the work they do, their feedback was not always positive in relation to the registered manager and office staff's support, communication, and response to concerns they raised.
Read the rest of CQC's summary
People's risks had been identified, reviewed, and updated where required. We have made a recommendation about the management of risk assessments.
People received safe care from staff who knew them well. There was a safeguarding policy in place and the registered manager and staff knew how to identify and report any concerns.
Staff had been safely recruited and pre-employment checks carried out, and the service had enough staff currently to meet the needs of the people using the service.
Staff had received an induction and training to enable them to meet people's needs. We saw that supervisions, spot checks, competency checks and meetings for staff were carried out. People were supported with their medicines by trained members of staff where required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff told us they had access to personal protective equipment (PPE) and there were effective infection control measures in place. People confirmed appropriate PPE was worn by staff when being provided with care and support.
Questions to ask the service
- Well-led was rated Requires improvement on 9 September 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Thomas Doherty
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 9 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Drury Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 10758552 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Drury Healthcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Drury Healthcare Limited.
- When was Drury Healthcare Limited last inspected?
- The Care Quality Commission's latest rating for Drury Healthcare Limited was published on 9 September 2023.
- Who runs Drury Healthcare Limited?
- Drury Healthcare Limited is run by Drury Healthcare Limited.
- What is Drury Healthcare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 September 2023.
Contact
- Phone
- 01206 803441
- Address
- 1 Aster House Lanswood Park, Broomfield Road, Elmstead, Colchester, CO7 7FD Map (opens Google Maps)
Compare nearby
- G Ace 24 Good, less than 0.1 miles away
- G Alina Homecare - Colchester Good, less than 0.1 miles away
- G Bluebird Care Colchester, Tendring, Braintree and Uttlesford Good, less than 0.1 miles away
- G Colchester HomeCare Ltd North Essex Branch Good, 0.8 miles away
- RI Andrea Healthcare Limited Requires improvement, 2.3 miles away