Comfort Care Recruitment and Training Limited

Comfort Care Recruitment and Training Ltd provides personal care support to people in their own home. At the time of our inspection one person was receiving support. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

The person received care and support which met their needs. They were involved in decisions about their care and the development of their care and support plan. The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were knowledgeable about the level of support the person required and how to provide support to ensure the person's safety. Staff respected the person's privacy and dignity, and enabled them to be as independent as possible.

The person was supported by staff that had the knowledge and skills to undertake their duties. There were safe recruitment practices in place and staff completed a programme of regular training. Staff felt well supported by the registered manager.