Salutem Supported Living Central

Ambito Community Services Croydon provides personal care and support to people living in self-contained flats within a supported living scheme based in the London Borough of Croydon. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection there were 5 people using the service.

Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff made sure people lived in a safe and clean environment that met their needs. People were supported to make decisions following best practice in decision-making. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.

Right Care Staff promoted equality and diversity in their support for people. Staff understood how to protect people from poor care and abuse and worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe. Staff and people cooperated to assess risks people might face. Where appropriate, staff encouraged and enabled people to take positive risks.