Inmind community Support Services Limited
- Home care
- Dementia care
- Registered since 2018
- Central Walsall, Walsall, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
2 years
since the latest rating was published.
79%
of rated home care services in Walsall are Good or Outstanding (82% across the West Midlands, 88% across England).
Inmind community Support Services Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Caring Care Limited (Good, 0.2 miles away) and Care 2 U Limited (Good, 0.3 miles away).
Nearest home care services:
- – Charey Care UK Ltd Not yet rated, less than 0.1 miles away
- – ECHO Supported Living Services Limited No overall rating, less than 0.1 miles away
- – Essence Health Ltd No overall rating, less than 0.1 miles away
- RI Amplelime Healthcare Limited Requires improvement, 0.1 miles away
- G Caring Care Limited Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 May 2024 (assessment visit 14 February 2024). Quoted under the Open Government Licence.
Inmind Community Support Services Limited provides personal care to people living in their own homes, some people are supported in supported living environments. Support can be provided to a variety of people including older and younger people and people who have a learning disability and or who are autistic. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
- Safe Good
- Well-led No rating
Read the rest of CQC's summary
Improvements had been made since the last inspection, risks to people were managed in a safe way and improvements had been made to ensure the service was effectively monitored.
The assessment was started on 14 February 2024. One inspector undertook a site visit on 21 February 2024.
-
Safe
Good
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Assessments had been completed to ensure care plans and risk assessments were in place that were based on people's individual needs. People were protected from potential abuse as staff had received training and they were aware of the procedures to follow if there were any concerns. There were enough staff who were safely recruited to support people. Medicines were administered in a safe way by staff who were appropriately trained. There was a positive learning culture within the service.
-
Well-led
No rating
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Audits were completed to monitor the services and make improvements where needed. Staff were aware of their roles and spoke positively about the management team and the support they received.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Keshia Stewart
- Registered with the CQC since
- What it provides
- Community based services for people with a learning disability, Community based services for people with mental health needs, Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People detained under the Mental Health Act, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 12 August 2022. Latest assessment published 9 May 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Inmind Community Support Services LimitedBrand: Inmind Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 07035157 (opens Companies House)
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Inmind community Support Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Inmind community Support Services Limited.
- When was Inmind community Support Services Limited last inspected?
- The Care Quality Commission's latest rating for Inmind community Support Services Limited was published on 9 May 2024.
- Who runs Inmind community Support Services Limited?
- Inmind community Support Services Limited is run by Inmind Community Support Services Limited.
- What is Inmind community Support Services Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01922 611315
- Address
- 17 Lichfield Street, Walsall, WS1 1TJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Caring Care Limited (Good, 0.2 miles away) and Care 2 U Limited (Good, 0.3 miles away).
Nearest home care services:
- – Charey Care UK Ltd Not yet rated, less than 0.1 miles away
- – ECHO Supported Living Services Limited No overall rating, less than 0.1 miles away
- – Essence Health Ltd No overall rating, less than 0.1 miles away
- RI Amplelime Healthcare Limited Requires improvement, 0.1 miles away
- G Caring Care Limited Good, 0.2 miles away