Blue River Home Care Waltham Abbey
- Home care
- Dementia care
- Registered since 2018
- Waltham Abbey, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
1 month
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Blue River Home Care Waltham Abbey: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G BlowingPoint Care Good, less than 0.1 miles away
- G Goldleaf Homecare Good, less than 0.1 miles away
- G Helping Hands Enfield Good, less than 0.1 miles away
- – Mel Healthcare Limited Not yet rated, less than 0.1 miles away
- – Ultimate Quality Care Limited Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 October 2026 (assessment visit 24 August 2026). Quoted under the Open Government Licence.
Date of assessment: 21 September to 30 September 2026.
Blue River Home Care Ltd provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 14 people were being supported by the service. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. We also consider any wider social care provided.
- Safe Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This inspection was completed to follow up in respect of the last inspection completed in March 2026, when the service was rated requires improvement and found to be in breach of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 relating to safe care and treatment and good governance.
At this inspection, we found improvements had been made since March 2026 to address the previous concerns identified. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.
The registered manager had oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stefka Deneva
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 February 2019. Latest assessment published 1 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Blue River Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 10825139 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Blue River Home Care Waltham Abbey provide nursing care?
- The Care Quality Commission's register does not list nursing care for Blue River Home Care Waltham Abbey.
- When was Blue River Home Care Waltham Abbey last inspected?
- The Care Quality Commission's latest rating for Blue River Home Care Waltham Abbey was published on 1 October 2026.
- Who runs Blue River Home Care Waltham Abbey?
- Blue River Home Care Waltham Abbey is run by Blue River Home Care Ltd.
- What is Blue River Home Care Waltham Abbey's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2026.
Contact
- Phone
- 01992 283173
- Address
- M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH Map (opens Google Maps)
Compare nearby
- G BlowingPoint Care Good, less than 0.1 miles away
- G Goldleaf Homecare Good, less than 0.1 miles away
- G Helping Hands Enfield Good, less than 0.1 miles away
- – Mel Healthcare Limited Not yet rated, less than 0.1 miles away
- – Ultimate Quality Care Limited Not yet rated, less than 0.1 miles away