Palm 2 Palm Reablement Services
- Home care
- Dementia care
- Registered since 2018
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
Palm 2 Palm Reablement Services: inspection record
Rated Good in March 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G SummerCare Office Good, 0.1 miles away
- – Superhealthcare No overall rating, 0.1 miles away
- G JM Carehomes Limited Good, 0.2 miles away
- – Teebollz Consulting Not yet rated, 0.2 miles away
- G The Field Lane Domiciliary Agency - Southend-on-Sea Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 15 March 2019. Quoted under the Open Government Licence.
About the service: Palm 2 Palm Reablement Services is a domiciliary care service and is registered to provide personal care to older and younger people, people with physical, sensory and mental health needs and people with dementia in their own homes. At the time of the inspection, thirteen people were using the service.
Read the rest of CQC's summary
People's experience of using this service:
People received a service which was personalised and met their needs. The care provided enabled them to remain as independent as possible and to live in their own homes.
People were cared for by a consistent team of staff who were skilled and competent in providing care and reablement. Staff and the registered manager showed a genuine interest and passion to deliver personalised care based on people's likes, choices, wishes and preferences.
Support was planned and delivered in a structured way to ensure people's safety and wellbeing. Staff had access to up to date information about how to support people. Communication with health and social care professionals was effective in ensuring people received joined up care.
Systems were in place to audit the quality and delivery of care to people. The service was well led by an established registered manager who displayed strong values and led by example.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 March 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Palm 2 Palm Ltd
- Ownership type
- Organisation
- Companies House number
- 10832209 (opens Companies House)
Palm 2 Palm Ltd runs 3 services in England, 1 of them in the East of England. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Palm 2 Palm Ltd
- G Palm 2 Palm Care Services - Enfield Good. Home care, Enfield, London
- – Park View Overnight Short Breaks Not yet rated. Care home, Buckinghamshire, South East
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Palm 2 Palm Reablement Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Palm 2 Palm Reablement Services.
- When was Palm 2 Palm Reablement Services last inspected?
- The Care Quality Commission's latest rating for Palm 2 Palm Reablement Services was published on 15 March 2019.
- Who runs Palm 2 Palm Reablement Services?
- Palm 2 Palm Reablement Services is run by Palm 2 Palm Ltd. It runs 3 services in England, 1 of them in the East of England.
- What is Palm 2 Palm Reablement Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 March 2019.
Contact
- Phone
- 01702 900420
- Address
- 283 London Road, Westcliff-on-sea, SS0 7BX Map (opens Google Maps)
Compare nearby
- G SummerCare Office Good, 0.1 miles away
- – Superhealthcare No overall rating, 0.1 miles away
- G JM Carehomes Limited Good, 0.2 miles away
- – Teebollz Consulting Not yet rated, 0.2 miles away
- G The Field Lane Domiciliary Agency - Southend-on-Sea Good, 0.4 miles away