Tower Hamlets Reablement Service
Home care, Tower Hamlets
Good
Rated on
Rating from the Care Quality Commission.
Tower Hamlets Reablement Service: inspection record
Rated Good in July 2019.
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2017 and July 2019.
It has been rated Good at every inspection since 2016. The latest rating was published about 7 years ago.
How it compares locally
- One of 35 Good home care services in Tower Hamlets, out of 39 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 2 July 2019. Quoted under the Open Government Licence.
About the service: The Reablement Service provides assessment, equipment and support to people in their own homes. The service is usually provided for up to six weeks and aims to help people to learn to live as independently as they can and to assess people's needs for longer term care. At the time of our inspection, the service was supporting approximately 100 people.
People's experience of using this service:
Read the full summary
People told us they felt safe using the service.
Risks to people's care was appropriately assessed and mitigated.
People were prompted to take their medicines by well trained staff.
People were given safe and hygienic care by properly trained staff.
Care was provided in accordance with people's valid consent.
People's needs and choices were assessed before they were provided with a service and their support was based upon this.
People were supported by appropriately trained staff.
People's nutritional and healthcare needs were understood and met by the provider.
People told us their reablement officers were kind and respected and involved them.
People were supported to be more independent, with the aim of managing their own needs. People were supported with their goals at their own pace and their support was personalised to their needs.
People's complaints were handled appropriately.
People's feedback was sought in relation to the quality of care provided.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Town Hall, 160 Whitechapel Road, London, E1 1BJ |
|---|---|
| Neighbourhood | Stepney, Tower Hamlets |
| Phone | 020 7364 5000 |
| Website | www.towerhamlets.gov.uk/lgnl/health__social_care/Health-and-adult-social-care/ASC/Adult_social_care.aspx |
| Registered manager | Saleh Abed |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 2 July 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | The London Borough of Tower Hamlets |
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| Ownership type | Organisation |
Nearest alternatives
- G Diamond Support Services Limited Home care, less than 0.1 miles awayGood
- – Stanley Social Care Ltd Home care, 0.2 miles awayNot yet rated
- – Global Healthcare Limited Home care, 0.2 miles awayNot yet rated
- RI Peoples Care Limited Home care, 0.2 miles awayRequires improvement
- – Maya Care (SRH) Ltd Home care, 0.2 miles awayNot yet rated
Getting help from London Borough of Tower Hamlets
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Tower Hamlets
- Ask for a care needs assessment
- Phone: 0300 303 6070, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Tower Hamlets
Checked on the council's website, November 2026.
Common questions
- Does Tower Hamlets Reablement Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Tower Hamlets Reablement Service.
- When was Tower Hamlets Reablement Service last inspected?
- The Care Quality Commission's latest rating for Tower Hamlets Reablement Service was published on 2 July 2019.
- Who runs Tower Hamlets Reablement Service?
- Tower Hamlets Reablement Service is run by The London Borough of Tower Hamlets.
- What is Tower Hamlets Reablement Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 July 2019.