Endless Love Healthcare Services Ltd
- Home care
- Dementia care
- Registered since 2018
- Woodley, Wokingham, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 31
rated home care services in Wokingham are rated Good, like this one.
Endless Love Healthcare Services Ltd: inspection record
Rated Good in July 2023.
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Ratings published by the Care Quality Commission.
Compare nearby
- RI Hearten UK Ltd Requires improvement, 0.2 miles away
- G One Day At A Time Home Care Ltd Good, 0.4 miles away
- G EMI-Care UK Good, 0.8 miles away
- G Kay Healthcare Limited Good, 0.8 miles away
- – Guardian Angel Carers, Reading Not yet rated, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 1 July 2023. Quoted under the Open Government Licence.
Reading is a domiciliary care agency and supported living service providing personal care to people. The service provides support to older people or younger adults who may live with dementia, a physical disability, learning disability or autism. At the time of our inspection there were 4 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Right Care: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Care plans were person centred and included up to date information for staff to follow in order to meet people's needs. Care plans also included people's likes and dislikes.
Right Support: Staff promoted equality and diversity in their support for people. People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to people's individual needs. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Right Culture: Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. Staff placed people's wishes, needs and rights at the heart of everything they did. People and those important to them, were involved in planning their care. Staff evaluated the quality of support provided to people, involving the person and other professionals as appropriate. People's quality of life was enhanced by the service's culture of improvement and inclusivity. Staff ensured risks of a closed culture were minimised so that people received support based on transparency, respect and inclusivity.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharon Rusike
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 1 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10942223 (opens Companies House)
Getting help from Wokingham Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wokingham Borough Council
- Ask for a care needs assessment
- Phone: 0300 365 1234
- Contact adult social care online
- Support for carers
- Paying for care: Wokingham Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Endless Love Healthcare Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Endless Love Healthcare Services Ltd.
- When was Endless Love Healthcare Services Ltd last inspected?
- The Care Quality Commission's latest rating for Endless Love Healthcare Services Ltd was published on 1 July 2023.
- Who runs Endless Love Healthcare Services Ltd?
- Endless Love Healthcare Services Ltd is run by Endless Love Healthcare Services Ltd.
- What is Endless Love Healthcare Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 July 2023.
Contact
- Phone
- 0118 449 2574
- Address
- 8 Eastwood Road, Woodley, Reading, RG5 3PY Map (opens Google Maps)
Compare nearby
- RI Hearten UK Ltd Requires improvement, 0.2 miles away
- G One Day At A Time Home Care Ltd Good, 0.4 miles away
- G EMI-Care UK Good, 0.8 miles away
- G Kay Healthcare Limited Good, 0.8 miles away
- – Guardian Angel Carers, Reading Not yet rated, 0.9 miles away