D.Osteen Limited t/a D.Osteen Homecare Support
- Home care
- Dementia care
- Registered since 2018
- West Berkshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
22 of 22
rated home care services in West Berkshire are rated Good, like this one.
D.Osteen Limited t/a D.Osteen Homecare Support: inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Richmond Village Letcombe Regis DCA Requires improvement, 5.6 miles away
- G Independence with Dignity Support Services Ltd - Head Office Good, 6.2 miles away
- – Rofemaron Healthcare Ltd Not yet rated, 6.2 miles away
- G Walfinch Oxfordshire Good, 6.2 miles away
- G Helping Hands Hungerford Good, 6.4 miles away
About the service
From the Care Quality Commission's inspection report published 10 September 2019. Quoted under the Open Government Licence.
D.Osteen Limited trading as D.Osteen Homecare Support is a home care service providing personal care to people in their own homes. At the time of our inspection there were eight people receiving personal care services. The two registered managers carried out all care calls at the time of our inspection, as there were no employed staff at this time.
What inspectors found
People received care and support that was safe. The provider took steps to protect people from risks, including the risk of abuse or avoidable harm. Recruitment processes were in place to make sure when staff were employed they were suitable to work with people in their homes. The provider actively promoted safety around medicines and infection control.
Read the rest of CQC's summary
People received care and support that was effective and based on thorough and detailed assessments and care plans. When staff were employed they were trained and supported to deliver care according to people's needs, and worked with other agencies to deliver consistent and effective care. People were supported to have maximum choice and control of their lives; the policies and systems in the service supported staff to support people in the least restrictive way possible and in their best interests.
People had caring and kind relationships with their care workers and the registered managers. The provider worked to respect and promote people's privacy, dignity and independence by encouraging people to be involved in their care.
People received care and support which met their needs and reflected their preferences. The provider complied with best practice guidance with respect to meeting people's communication needs.
The service was well led. There was focus on meeting people's individual needs, working in cooperation with others and continuous learning. This was supported by an effective management system appropriate for the size of the organisation.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Elias Ngonyama
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- D.Osteen Limited
- Ownership type
- Organisation
- Companies House number
- 08789135 (opens Companies House)
Getting help from West Berkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Berkshire Council
- Ask for a care needs assessment
- Phone: 01635 503050, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: West Berkshire Council
Checked on the council's website, November 2026.
Common questions
- Does D.Osteen Limited t/a D.Osteen Homecare Support provide nursing care?
- The Care Quality Commission's register does not list nursing care for D.Osteen Limited t/a D.Osteen Homecare Support.
- When was D.Osteen Limited t/a D.Osteen Homecare Support last inspected?
- The Care Quality Commission's latest rating for D.Osteen Limited t/a D.Osteen Homecare Support was published on 10 September 2019.
- Who runs D.Osteen Limited t/a D.Osteen Homecare Support?
- D.Osteen Limited t/a D.Osteen Homecare Support is run by D.Osteen Limited.
- What is D.Osteen Limited t/a D.Osteen Homecare Support's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 September 2019.
Contact
- Phone
- 07539 932775
- Address
- 17 Millfield, Lambourn, Hungerford, RG17 8YQ Map (opens Google Maps)
Compare nearby
- RI Richmond Village Letcombe Regis DCA Requires improvement, 5.6 miles away
- G Independence with Dignity Support Services Ltd - Head Office Good, 6.2 miles away
- – Rofemaron Healthcare Ltd Not yet rated, 6.2 miles away
- G Walfinch Oxfordshire Good, 6.2 miles away
- G Helping Hands Hungerford Good, 6.4 miles away