MyCare Home Services Ltd
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
MyCare Home Services Ltd: inspection record
Rated Good in November 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2019. Rated Requires improvement in 2019, then Good in November 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 10 November 2022. Quoted under the Open Government Licence.
MyCare Home Service Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to adults. This is the only location for this provider. The owners are involved in the day to day management of the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection, 31 people were using the service.
What inspectors found
People using the service were happy with the support they received. They liked the care workers and said they arrived on time and provided good quality care.
Risks to people's safety and wellbeing were assessed, monitored and managed.
Read the full summary
People received their medicines safely and as prescribed.
There were systems for dealing with complaints, accidents, incidents and safeguarding alerts. The provider investigated and learnt from these.
There were enough suitable staff to care for people and meet their needs.
The service was appropriately managed. There were effective systems for monitoring and improving the quality of the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 54A Cowley Mill Road, Uxbridge, UB8 2QE |
|---|---|
| Neighbourhood | Uxbridge, Hillingdon |
| Phone | 020 3405 9361 |
| Website | www.mycarehomeservices.co.uk |
| Registered manager | Monika Majda |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 10 November 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | MyCare Home Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09962201 (opens Companies House) |
Nearest alternatives
- G 4319 Fountain Care Ltd Home care, 0.1 miles awayGood
- – Care Outlook (Hillingdon) Home care, 0.1 miles awayNot yet rated
- – Connect Care Ltd Home care, 0.6 miles awayNo overall rating
- G Equicare Services Ltd Home care, 0.6 miles awayGood
- – Hillingdon Home Care Ltd Home care, 0.6 miles awayNot yet rated
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does MyCare Home Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for MyCare Home Services Ltd.
- When was MyCare Home Services Ltd last inspected?
- The Care Quality Commission's latest rating for MyCare Home Services Ltd was published on 10 November 2022.
- Who runs MyCare Home Services Ltd?
- MyCare Home Services Ltd is run by MyCare Home Services Ltd.
- What is MyCare Home Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 November 2022.