BBA Care Ltd London
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
BBA Care Ltd London: inspection record
Rated Good in January 2022.
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Ratings published by the Care Quality Commission.
Rated Good in January 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
About the service
From the Care Quality Commission's inspection report published 13 January 2022. Quoted under the Open Government Licence.
BBA Care Ltd London is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of this inspection, one person was receiving assistance with their personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People's care and support were personalised. A relative spoke positively about the service provided by the care agency. They told us it was well run, and the person was well cared for.
Systems were in place to protect people from abuse. These included safeguarding policies and training for staff. Care staff knew how to identify and report concerns. Personalised risk assessments helped keep people safe and supported their independence. Infection control practices helped minimise the risk and spread of infections.
Read the full summary
Staff participated in the regular COVID-19 testing and vaccination programme, and were kept well informed by the provider about government COVID-19 guidance.
Appropriate recruitment processes helped ensure only suitable staff were employed to provide care and support to people using the service. The provider ensured that there were enough suitably skilled staff to provide people with the care and support they needed and wanted.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice. People were supported to make decisions about their care and these were respected by the service.
There were quality assurance systems in place that monitored the service provided to people. Management ensured policies and procedures met current legislation and were up to date. There were effective systems in place to obtain feedback from people about the quality of the service they received. Improvements to the service were made when needed.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 9 Liberty Centre, Mount Pleasant, Wembley, HA0 1TX |
|---|---|
| Neighbourhood | Alperton, Brent |
| Phone | 020 8066 9239 |
| Website | www.bbacare.com |
| Registered manager | Dualeh Nur |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 13 January 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Birmingham Business Associate Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06945652 (opens Companies House) |
Nearest alternatives
- G Aquarius Home Care Home care, less than 0.1 miles awayGood
- – Fast Caring and Training Services Home care, less than 0.1 miles awayNot yet rated
- RI Gateway Care Group Ltd Home care, 0.3 miles awayRequires improvement
- – Impulse Support Limited Home care, 0.3 miles awayNot yet rated
- G Allura Care Ltd Home care, 0.3 miles awayGood
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does BBA Care Ltd London provide nursing care?
- The Care Quality Commission's register does not list nursing care for BBA Care Ltd London.
- When was BBA Care Ltd London last inspected?
- The Care Quality Commission's latest rating for BBA Care Ltd London was published on 13 January 2022.
- Who runs BBA Care Ltd London?
- BBA Care Ltd London is run by Birmingham Business Associate Ltd.
- What is BBA Care Ltd London's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 January 2022.