Allura Care Ltd
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Allura Care Ltd: inspection record
Rated Good in April 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2021. Rated Requires improvement in 2021 and 2023, then Good in April 2026.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 6 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 9 April 2026 (assessment visit 1 March 2026). Quoted under the Open Government Licence.
Date of assessment: 16 to 20 March 2026.
Allura Care Ltd is a care agency providing personal care to people living in their own homes. The service is registered to care for older and younger adults including people with a learning disability.
Read the full summary
At the time of our assessment, 29 people were receiving support with personal care.
The last rating for this service was requires improvement (Published 22 March 2023). At the last assessment, we identified breaches of legal regulations relating to person-centred care and good governance. At this assessment, we found the provider was no longer breaching legal regulations. The new rating for this service is good.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was meeting the principles of Right support, right care, right culture. However, some staff needed to complete additional training to ensure they had the skills to support people with a learning disability. We discussed this with the registered manager who explained they had a schedule for staff to complete this training.
People received safe care. Staff assessed risks to their safety and wellbeing. People were supported to be independent and take risks when they wanted, and this was safe to do so. The provider supported people to have safe transitions between services. There were enough staff. Staff arrived on time and provided good quality care.
The provider assessed and planned for people’s needs. People and their relatives were involved in assessments and reviews of care. Staff monitored people’s wellbeing and reported concerns to external healthcare partners when needed. People consented to their care and treatment.
Staff were kind, polite and had good relationships with people. Staff felt supported and enjoyed working for the agency.
The provider ensured people had information about their care. Staff understood how each person communicated and provided information and choices in ways people could understand. People’s rights and individuality were respected.
The provider worked well with others to ensure they followed best practice. There were effective systems for monitoring and improving the quality of the service. The provider responded to accidents, incidents and things that went wrong. They supported staff to learn from these.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment, we rated this key question requires improvement. At this assessment, the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
The provider was previously in breach of a legal regulation relating to person-centred care. At this assessment, we found enough improvement had been made and the provider was no longer breaching this regulation.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment, we rated this key question requires improvement. At this assessment, the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of a legal regulation relating to good governance. At this assessment, we found enough improvement had been made and the provider was no longer breaching this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Crown House, North Circular Road, London, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 020 3620 4327 |
| Registered manager | Hibo Ahmad |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 22 March 2023 (opens the Care Quality Commission website) Latest assessment published 9 April 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Allura Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10610904 (opens Companies House) |
Nearest alternatives
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G H+B Homecare Services Home care, less than 0.1 miles awayGood
- G Immediate Quality Care (IQC) LTD Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Allura Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Allura Care Ltd.
- When was Allura Care Ltd last inspected?
- The Care Quality Commission's latest rating for Allura Care Ltd was published on 9 April 2026.
- Who runs Allura Care Ltd?
- Allura Care Ltd is run by Allura Care Ltd.
- What is Allura Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 April 2026.