H+B Homecare Services
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
H+B Homecare Services: inspection record
Rated Good in September 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, then Requires improvement in 2019 and 2021, then Good in September 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
About the service
From the Care Quality Commission's inspection report published 16 September 2022. Quoted under the Open Government Licence.
H+B Homecare Services provides a palliative domiciliary care service for people living in their own homes in the community. At the time of our inspection, there were nine people using this service. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were satisfied with the care provided and felt safe. Risks had been assessed and risk mitigation plans put in place. The provider followed safe recruitment practices to help ensure suitable people were employed. Staff received appropriate training to meet people's care needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
The provider had procedures for managing incidents, accidents, safeguarding alerts and complaints, and quality monitoring processes were in place, to help monitor and improve service delivery.
Questions to ask the service
- Well-led was rated Requires improvement on 16 September 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | Suite 100A, Crown House Business Centre, North Circular Road, Park Royal, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 020 8961 3785 |
| Website | www.acaciacomcare.co.uk |
| Registered manager | Veronica Joseph-Abrigo |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 16 September 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Acacia Community Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05708297 (opens Companies House) |
Nearest alternatives
- G Allura Care Ltd Home care, less than 0.1 miles awayGood
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G Immediate Quality Care (IQC) LTD Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does H+B Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for H+B Homecare Services.
- When was H+B Homecare Services last inspected?
- The Care Quality Commission's latest rating for H+B Homecare Services was published on 16 September 2022.
- Who runs H+B Homecare Services?
- H+B Homecare Services is run by Acacia Community Care Limited.
- What is H+B Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 September 2022.