ANA Homecare Ltd Willesden
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
ANA Homecare Ltd Willesden: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2019. Rated Good in 2019 and August 2026.
It has been rated Good at every inspection since 2019. The latest rating was published 2 months ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 17 August 2026 (assessment visit 10 June 2026). Quoted under the Open Government Licence.
The service is a care at home service currently providing support to adults of all ages living with a variety of personal care needs due to disability or other support needs. The service was also registered for the regulated activity of Nursing Care. The registered manager informed us that this type of support has never been provided and there was no intention to do so in the future. We suggested that the service consider cancelling that specific regulated activity as it was not provided and the service could not do so. At the time of our assessment, the service was providing care and support to 15 people in their own homes... Each person’s care was contracted from the service by local authority commissioners.
We completed this assessment on 30 July 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
Read the full summary
People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. We checked whether the service was working within the principles of the MCA and how they managed DoLS within the service. We found that staff and management worked within the MCA. DoLS authorisations were appropriately applied for and overseen. People were not subject to unlawful or excessive restrictions they had choice, control and freedom over their lives. No one currently using the service was subject to deprivation of liberty safeguards.
People were supported by enough staff who had the skills and knowledge to support them safely. Risks were assessed and people were involved in the process. There were effective systems in place to safeguard people from abuse. Medicines were administered safely and there were systems in place to ensure the environment was safe.
Staff feedback told us that they understood risks to people for example, care staff told us “Training is provided and refreshed yearly. We keep our clients safe and reported any concerns on phone and in writing” and “We have training and I understand my responsibility to recognise the signs of abuse or neglect. I know how to respond appropriately and report any concerns immediately in line with the organisation's safeguarding policy to help protect those in my care.”
There were effective care planning and review procedures in place. The service responded well to any changes to people’s care and support needs. They liaised with other health and social care partner agencies as and when required.
The managerial oversight was wide ranging and monitored the operational effectiveness of the service. Improvements and adjustments to delivery of the service were identified and action was taken to maintain the standard of care provided.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question as good. At this assessment the rating has remained a good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Willesden Centre for Health and Care, Robson Avenue, London, NW10 3RY |
|---|---|
| Neighbourhood | Willesden, Brent |
| Phone | 020 8459 5392 |
| Website | www.ana-nursing.co.uk |
| Registered manager | Claude Suppiah |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 25 June 2019 (opens the Care Quality Commission website) Latest assessment published 17 August 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | ANA Homecare Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05887645 (opens Companies House) |
Nearest alternatives
- – Action Plan Care Ltd Home care, 0.5 miles awayNot yet rated
- G Brookes Home Care Services Ltd Home care, 0.5 miles awayGood
- G City Carers Home care, 0.5 miles awayGood
- G MMR Homecare Ltd Home care, 0.6 miles awayGood
- – Dreamfo Housing Ltd Home care, 0.6 miles awayNot yet rated
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does ANA Homecare Ltd Willesden provide nursing care?
- The Care Quality Commission's register does not list nursing care for ANA Homecare Ltd Willesden.
- When was ANA Homecare Ltd Willesden last inspected?
- The Care Quality Commission's latest rating for ANA Homecare Ltd Willesden was published on 17 August 2026.
- Who runs ANA Homecare Ltd Willesden?
- ANA Homecare Ltd Willesden is run by ANA Homecare Limited.
- What is ANA Homecare Ltd Willesden's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 August 2026.