Forget me not homecare services ltd
- Home care
- Dementia care
- Registered since 2018
- Ashington, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
3 years
since the latest rating was published.
24 of 32
rated home care services in Northumberland are rated Good, like this one.
Forget me not homecare services ltd: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – ISSAC No overall rating, less than 0.1 miles away
- G Positive Support For You CIC Good, less than 0.1 miles away
- G Cavendish Homecare Ltd Good, 0.5 miles away
- G Age UK - Northumberland Good, 0.6 miles away
- G Sphere Specialist Healthcare Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 9 December 2023. Quoted under the Open Government Licence.
Forget me not homecare services ltd is a domiciliary care service providing personal care for people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection there were 19 people using the service, 17 of whom received a regulated activity.
What inspectors found
People and their loved ones told us they were happy with the care and support provided, which they felt was safe, appropriate and respectful. Risks were assessed and mitigated and staff knew how to respond if they had any concerns. Safe recruitment practices were followed. People were supported by a dedicated team of staff who knew each person well. Systems were in place to ensure the safe management of medicines.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Everyone we spoke with felt the service was well managed, that staff were knowledgeable, and managers approachable. There was a clear focus on monitoring the service and learning from incidents to make sure people received good quality care and support. Staff understood their roles and responsibilities, and the provider understood their responsibilities in line with regulation and the duty of candour.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rachel Clements
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 9 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11226653 (opens Companies House)
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Forget me not homecare services ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Forget me not homecare services ltd.
- When was Forget me not homecare services ltd last inspected?
- The Care Quality Commission's latest rating for Forget me not homecare services ltd was published on 9 December 2023.
- Who runs Forget me not homecare services ltd?
- Forget me not homecare services ltd is run by Forget me not homecare services Ltd.
- What is Forget me not homecare services ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 December 2023.
Contact
- Phone
- 01670 719944
- Address
- 6 Wansbeck Workspace, Rotary Parkway, Ashington, NE63 8QZ Map (opens Google Maps)
Compare nearby
- – ISSAC No overall rating, less than 0.1 miles away
- G Positive Support For You CIC Good, less than 0.1 miles away
- G Cavendish Homecare Ltd Good, 0.5 miles away
- G Age UK - Northumberland Good, 0.6 miles away
- G Sphere Specialist Healthcare Good, 1 mile away