My Homecare Redbridge
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
My Homecare Redbridge: inspection record
Rated Good in June 2025, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2020. Rated Requires improvement in 2020, then Good in 2021, then Requires improvement in 2022, then Good in June 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 16 months ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 17 June 2025 (assessment visit 30 April 2025). Quoted under the Open Government Licence.
This responsive assessment was carried out to check if the service had made improvements since our last inspection.
My Homecare Redbridge provides care and support to people living in their own home. Not everyone using My Homecare Redbridge received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. At the time of this assessment, there were 3 people using the service. This assessment was carried with a site visit to the office location.
Read the full summary
This assessment was carried out by an assessor and a regulatory coordinator. Assessment activity started on 20 May 2025 and ended on 10 June 2025. We looked at 28 quality statements as part of this assessment. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection. The site visit was carried out on 21 May 2025. We gathered further information remotely from the service such as staff call logs and policies. We also spoke to relatives of people that used the service and staff after the site visit.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Broadway Chambers, First Floor, 1 Cranbrook Road, Ilford, IG1 4DU |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8478 6703 |
| Registered manager | Millicent Agbodeka-Manasseh |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 23 June 2023 (opens the Care Quality Commission website) Latest assessment published 17 June 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Meraki Unique Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11300282 (opens Companies House) |
Nearest alternatives
- – Executive Healthcare Services Ltd Home care, less than 0.1 miles awayNot yet rated
- G H O P E Superjobs Limited Home care, less than 0.1 miles awayGood
- G Relate Service Providers Ltd Home care, less than 0.1 miles awayGood
- G Caring Hands East London Ltd Home care, 0.1 miles awayGood
- – Sunstone Care Services Limited Home care, 0.1 miles awayNot yet rated
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does My Homecare Redbridge provide nursing care?
- The Care Quality Commission's register does not list nursing care for My Homecare Redbridge.
- When was My Homecare Redbridge last inspected?
- The Care Quality Commission's latest rating for My Homecare Redbridge was published on 17 June 2025.
- Who runs My Homecare Redbridge?
- My Homecare Redbridge is run by Meraki Unique Care Limited.
- What is My Homecare Redbridge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2025.