Bluebird Care (Tamworth and Lichfield)
- Home care
- Dementia care
- Registered since 2018
- Tamworth, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 94
rated home care services in Staffordshire are rated Good, like this one.
Bluebird Care (Tamworth and Lichfield): inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Diversity Care - 6A Market Street Good, 0.2 miles away
- G Helping Hands Lichfield & Tamworth Good, 0.3 miles away
- RI Compassionate Care Tamworth Requires improvement, 0.4 miles away
- – Gain Healthcare Tamworth Not yet rated, 0.4 miles away
- G Hills Angels Homecare Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 4 September 2019. Quoted under the Open Government Licence.
Bluebird Care (Tamworth and Lichfield) is a domiciliary care agency providing personal care to people living in their own homes. It is a part of a network of franchises which are operated independently by the franchise holders. At the time of the inspection, 34 people were supported by the service, which covered the geographical area of Staffordshire and North Warwickshire. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where people receive this regulated service, we also consider any wider social care provided.
What inspectors found
People received safe care. Risks were assessed, and staff knew people they supported very well. The registered manager assured us additional detail would be added to risk management plans, so staff could refer to these for information if needed. People received their medicines as prescribed. Staff were trained and understood the importance of infection prevention and control.
Read the rest of CQC's summary
People told us they had not experienced any missed calls. The provider's call monitoring system identified if staff were running a few minutes late and office staff then notified people of this.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. Staff understood the need to gain people's consent before supporting them with personal care.
People and relatives described staff as kind and caring. People had consistency in the staff who undertook their care calls and this helped promote an understanding of how people liked their support delivered.
People' care plans were personalised to reflect their personal preferences and choices. Staff used information to engage with people to discuss topics or hobbies of interest to them.
People and their relatives were involved in planning their care and reviews of support took place. They were given opportunities to give feedback and the provider used this to identify where areas of improvement were needed.
The provider had systems and processes in place to check on the safely and quality of the services.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Deborah Lahert
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- M& D Careplus Limited
- Ownership type
- Organisation
- Companies House number
- 10896650 (opens Companies House)
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care (Tamworth and Lichfield) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care (Tamworth and Lichfield).
- When was Bluebird Care (Tamworth and Lichfield) last inspected?
- The Care Quality Commission's latest rating for Bluebird Care (Tamworth and Lichfield) was published on 4 September 2019.
- Who runs Bluebird Care (Tamworth and Lichfield)?
- Bluebird Care (Tamworth and Lichfield) is run by M& D Careplus Limited.
- What is Bluebird Care (Tamworth and Lichfield)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 September 2019.
Contact
- Phone
- 01543 418432
- Address
- Manor House, Lichfield Street, Tamworth, B79 7QF Map (opens Google Maps)
Compare nearby
- G Diversity Care - 6A Market Street Good, 0.2 miles away
- G Helping Hands Lichfield & Tamworth Good, 0.3 miles away
- RI Compassionate Care Tamworth Requires improvement, 0.4 miles away
- – Gain Healthcare Tamworth Not yet rated, 0.4 miles away
- G Hills Angels Homecare Good, 0.4 miles away