Active Care & Training Solutions
- Home care
- Dementia care
- Registered since 2018
- Bramford, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Active Care & Training Solutions: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Care Signature Christian Homecare Services Limited Requires improvement, less than 0.1 miles away
- O Right at Home Ipswich, Woodbridge and Felixstowe Outstanding, 0.1 miles away
- G Bloomsbury Home Care - Suffolk Good, 0.2 miles away
- G Bluebird Care (Ipswich) Good, 0.2 miles away
- – Ekklesia Healthcare Not yet rated, 0.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 8 August 2019. Quoted under the Open Government Licence.
People were supported safely and staff understood their responsibilities to keep people safe from abuse or harm. Staff were recruited safely with appropriate pre-employment checks carried out. Risk assessments were in place which ensured that staff knew what to do to mitigate the risks identified. People received their medicines safely and there were effective practices in place to protect people from infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff received the support they required and had access to training.
Staff were kind and caring and committed to providing good quality care. People told us how well looked after they were, and staff were respectful. People's dignity and privacy was maintained, and people felt in control of their lives.
People had individualised care plans which ensured they received person-centred care. Plans considered people's preferences, likes and dislikes.. People knew who to speak to raise concerns and were confident they would be listened to. One person described staff as, "The best carers I have every had."
The provider was open and honest and strived to look at ways to improve the service. Staff felt well supported and people were confident in the service. Staff liaised with other health professionals to support people to maintain good health.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Juliette A Macdonald
- Ownership type
- Individual
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Active Care & Training Solutions provide nursing care?
- The Care Quality Commission's register does not list nursing care for Active Care & Training Solutions.
- When was Active Care & Training Solutions last inspected?
- The Care Quality Commission's latest rating for Active Care & Training Solutions was published on 8 August 2019.
- Who runs Active Care & Training Solutions?
- Active Care & Training Solutions is run by Mrs Juliette A Macdonald.
- What is Active Care & Training Solutions's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 August 2019.
Contact
- Phone
- 01473 517883
- Address
- Whitehouse Distribution Centre, 46 White House Road, Ipswich, IP1 5NX Map (opens Google Maps)
Compare nearby
- RI Care Signature Christian Homecare Services Limited Requires improvement, less than 0.1 miles away
- O Right at Home Ipswich, Woodbridge and Felixstowe Outstanding, 0.1 miles away
- G Bloomsbury Home Care - Suffolk Good, 0.2 miles away
- G Bluebird Care (Ipswich) Good, 0.2 miles away
- – Ekklesia Healthcare Not yet rated, 0.2 miles away