Care Signature Christian Homecare Services Limited
- Home care
- Dementia care
- Registered since 2017
- Bramford, Suffolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
15 of 141
rated home care services in Suffolk are rated Requires improvement, like this one.
Care Signature Christian Homecare Services Limited: inspection record
Rated Requires improvement in February 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Active Care & Training Solutions (Good, less than 0.1 miles away) and Right at Home Ipswich, Woodbridge and Felixstowe (Outstanding, 0.1 miles away).
Nearest home care services:
- G Active Care & Training Solutions Good, less than 0.1 miles away
- O Right at Home Ipswich, Woodbridge and Felixstowe Outstanding, 0.1 miles away
- G Bloomsbury Home Care - Suffolk Good, 0.2 miles away
- G Bluebird Care (Ipswich) Good, 0.2 miles away
- – Ekklesia Healthcare Not yet rated, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 15 February 2024. Quoted under the Open Government Licence.
Care Signature Christian Homecare Services Limited is a domiciliary care service providing personal care to people in their own homes. At the time of our inspection there were 27 people receiving support from this service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Recruitment checks were not sufficiently robust to ensure care staff were suitable to work with vulnerable people. Appropriate safety checks were not consistently in place before care staff started work.
Read the rest of CQC's summary
Improvements were needed to ensure people all had a sufficiently detailed care and risk management plan in place. We found some inconsistencies which the registered manager took action to address straight away.
We received mixed feedback from people in relation to receiving regular care staff for their visits. The registered manager was in the process of taking action to address this. Staff had received an induction when they first started working at the service, and training relevant to their roles was either planned or had already been undertaken.
The provider's systems and processes were not always effective in helping to identify where improvements were required.
Care staff had received training in safeguarding people. Staff we spoke with were confident on how to report concerns. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Safe was rated Requires improvement on 15 February 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 15 February 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 15 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10063172 (opens Companies House)
Care Signature Christian Homecare Services runs 2 services in England, 1 of them in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Care Signature Christian Homecare Services
- G Number 12 Chapeltown Enterprise Centre Good. Home care, Leeds, Yorkshire and the Humber
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Care Signature Christian Homecare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Signature Christian Homecare Services Limited.
- When was Care Signature Christian Homecare Services Limited last inspected?
- The Care Quality Commission's latest rating for Care Signature Christian Homecare Services Limited was published on 15 February 2024.
- Who runs Care Signature Christian Homecare Services Limited?
- Care Signature Christian Homecare Services Limited is run by Care Signature Christian Homecare Services. It runs 2 services in England, 1 of them in the East of England.
- What is Care Signature Christian Homecare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 February 2024.
Contact
- Phone
- 01473 809694
- Address
- Whitehouse Distribution Centre, White House Road, Ipswich, IP1 5NX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Active Care & Training Solutions (Good, less than 0.1 miles away) and Right at Home Ipswich, Woodbridge and Felixstowe (Outstanding, 0.1 miles away).
Nearest home care services:
- G Active Care & Training Solutions Good, less than 0.1 miles away
- O Right at Home Ipswich, Woodbridge and Felixstowe Outstanding, 0.1 miles away
- G Bloomsbury Home Care - Suffolk Good, 0.2 miles away
- G Bluebird Care (Ipswich) Good, 0.2 miles away
- – Ekklesia Healthcare Not yet rated, 0.2 miles away