Kardinal Healthcare Ltd
- Home care
- Dementia care
- Registered since 2018
- Broadwater, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
13 months
since the latest rating was published.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Kardinal Healthcare Ltd: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G SCC Agency Ltd (trading as South Coast Care) Good, 0.6 miles away
- RI FirstCol Services Limited - Home Care - Worthing Requires improvement, 0.7 miles away
- G GoodOaks Homecare - Sussex South Good, 0.7 miles away
- G Agincare UK Worthing Good, 0.8 miles away
- G KMX Nursing Agency Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 September 2025 (assessment visit 14 July 2025). Quoted under the Open Government Licence.
Date of inspection 24 July to 08 August 2025. Kardinal Healthcare Limited is a care at home service, supporting people with a range of healthcare needs, providing personal care support to adults and children of all ages living in their own homes. At the time of our assessment 58 people were receiving the regulated activity of personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ (RS,RC,RC) guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people were being supported in line with this guidance.
A manager was in place and going through the process of registering with CQC. We found an open culture which sought feedback from the people it supported, their relatives and staff. This promoted learning and development within the staff team.
The provider had not always notified CQC in line with their regulatory requirement to do so but had worked with the relevant bodies to lower risks, when they were identified, to keep people safe. This issue was addressed so all future notifications would be sent to CQC in line with regulatory requirements.
Staff demonstrated they knew the people they were supporting well and had the right level of training to meet their needs. There were clear care plans and risk assessments in place for staff to follow, and people's needs had been assessed appropriately. The provider and managers demonstrated how they were developing their own knowledge, specifically around the Mental Capacity Act 2005. Feedback from health and social care professionals working with the provider was positive and demonstrated the provider’s willingness to work with others to achieve good person-centred care.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karen Wood
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 December 2019. Latest assessment published 8 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kardinal Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 06279240 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Kardinal Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kardinal Healthcare Ltd.
- When was Kardinal Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Kardinal Healthcare Ltd was published on 8 September 2025.
- Who runs Kardinal Healthcare Ltd?
- Kardinal Healthcare Ltd is run by Kardinal Healthcare Limited.
- What is Kardinal Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 September 2025.
Contact
- Phone
- 01903 211931
- Address
- Kardinal House, Southdown View Road, Worthing, BN14 8NL Map (opens Google Maps)
Compare nearby
- G SCC Agency Ltd (trading as South Coast Care) Good, 0.6 miles away
- RI FirstCol Services Limited - Home Care - Worthing Requires improvement, 0.7 miles away
- G GoodOaks Homecare - Sussex South Good, 0.7 miles away
- G Agincare UK Worthing Good, 0.8 miles away
- G KMX Nursing Agency Good, 0.8 miles away