Enable Inclusive Support Ltd

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.

A family member had been involved in the assessment of their relative's needs, and continued to be involved in the review and planning of their future care and support. The person's health, care and welfare was monitored and promoted, which included support to eat a healthy diet. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Systems were in place to enable the family member and staff to work collaboratively, and share information about the person's care and support. The family member was positive about the support provided by staff, which included staff's approach to the promotion of their relatives, privacy and dignity. The service consistently applied the principles and values of Registering the Right Support and other best practice guidance.

Support and care plans reflected the needs of the person. The outcomes for people using the service reflected the principles and values of Registering the Right Support. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Information about how to raise concerns was shared with all relevant parties, no concerns or complaints had been received.

Staff and a family member were positive about the management and leadership of the service. Staff referred to the provider's vision and values and the adoption of these into their every day practices. Effective governance systems were in place to ensure good outcomes for the person, which included seeking the view of the family member and staff about the service provided.

The provider had a clear focus on continuous learning. The service consistently applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes. This was achieved as the provider worked collaboratively with other partner agencies and community services to promote an inclusive culture for adults with disabilities.