Frontisti Services Limited
Home care, Barking and Dagenham
Good
Rated on
Rating from the Care Quality Commission.
Frontisti Services Limited: inspection record
Rated Good in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in April 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 57 Good home care services in Barking and Dagenham, out of 67 with a rating.
About the service
From the Care Quality Commission's inspection report published 23 April 2022. Quoted under the Open Government Licence.
Frontisti Services Limited provides care and support to people living in a 'supported living' setting, so that they can live as independently as possible. People's care and housing are provided under separate contractual agreements, the accommodation was provided by a separate landlord. At the time of this inspection there was one person whom received support with personal care. CQC does not regulate premises used for supported living.
The service also provides domiciliary care to people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were positive with the care provided by Frontisti Services Limited. People were involved in making decisions about their care.
There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Recruitment processes were robust and there were enough staff working at the service to support people safely. Medicines were managed safely. Staff were provided with personal protective equipment (PPE) to protect people from the risk of cross infection.
Read the full summary
Incidents or accidents systems were in place to ensure lessons were learned when things went wrong.
People's needs were assessed before they began using the service so the provider knew they could meet their needs. Staff received inductions before starting work, so they knew what to do when they started working with people.
Care plans were person centred and staff knew what people liked. People's communication needs were met. People were supported with their health care needs and staff communicated with each other to ensure people received effective care.
Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective.
People and staff were positive with how the service was managed. The provider and service were new and still adapting on how they worked. Management were open to change and improvement and wanted what was best for people. The registered manager knew about their duty of care and regulatory requirements. People were able to engage with the service and provide feedback about the care. Staff could provide input into the service through meetings and supervision.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 18 Ellerton Road, Dagenham, RM9 4HX |
|---|---|
| Neighbourhood | Becontree, Barking and Dagenham |
| Phone | 07367 989777 |
| Website | www.frontistiservices.org |
| Registered manager | Nicholas Okoli |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 23 April 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Frontisti Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11073048 (opens Companies House) |
Nearest alternatives
- G Accurate Care Services Limited Home care, 0.5 miles awayGood
- – Infigo Care Limited Home care, 0.5 miles awayNot yet rated
- – Ozzy Healthcare Ltd Home care, 0.6 miles awayNot yet rated
- G Sincere Care Limited Home care, 0.8 miles awayGood
- G Supporting Care Home care, 0.9 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does Frontisti Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Frontisti Services Limited.
- When was Frontisti Services Limited last inspected?
- The Care Quality Commission's latest rating for Frontisti Services Limited was published on 23 April 2022.
- Who runs Frontisti Services Limited?
- Frontisti Services Limited is run by Frontisti Services Limited.
- What is Frontisti Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 April 2022.