Carebank Healthcare Northampton
- Home care
- Dementia care
- Registered since 2018
- Brackmills, West Northamptonshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2019, most recently Requires improvement in January 2022.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 84
rated home care services in West Northamptonshire are rated Requires improvement, like this one.
Carebank Healthcare Northampton: inspection record
Rated Requires improvement in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Blisworth Home (Good, less than 0.1 miles away) and CareUK Living Limited (Good, less than 0.1 miles away).
Nearest home care services:
- – Assisted Care Services - Main Office Not yet rated, less than 0.1 miles away
- G Blisworth Home Good, less than 0.1 miles away
- G CareUK Living Limited Good, less than 0.1 miles away
- – Cherry's Healthcare Limited Not yet rated, less than 0.1 miles away
- RI Dobix Healthcare Ltd Requires improvement, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 6 January 2022. Quoted under the Open Government Licence.
Carebank Healthcare Northampton is a domiciliary care agency providing personal care to people in their own homes. At the time of inspection, the service was supporting four people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Systems in place to monitor the quality, safety and performance of the service needed to be embedded before we could fully assess their effectiveness.
Read the rest of CQC's summary
Risks to people's care were assessed but there was a lack of detailed information for new staff to follow to mitigate the risk identified. We have made a recommendation about risk management planning.
People were cared for safely. Safe recruitment practices were in place and staff understood their responsibilities to keep people safe from harm or abuse. People received their medicines safely and there were effective practices in place to protect people from infection.
People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider was open and honest and listened to people, taking action when necessary. They liaised with other health and social care professionals and were committed to providing person-centred care.
Questions to ask the service
- Safe was rated Requires improvement on 6 January 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 6 January 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Thomas Simango
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 6 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Carebank Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 08059831 (opens Companies House)
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Carebank Healthcare Northampton provide nursing care?
- The Care Quality Commission's register does not list nursing care for Carebank Healthcare Northampton.
- When was Carebank Healthcare Northampton last inspected?
- The Care Quality Commission's latest rating for Carebank Healthcare Northampton was published on 6 January 2022.
- Who runs Carebank Healthcare Northampton?
- Carebank Healthcare Northampton is run by Carebank Healthcare Limited.
- What is Carebank Healthcare Northampton's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 January 2022.
Contact
- Phone
- 07450 524083
- Address
- 400 Pavilion Drive, Northampton, NN4 7PA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Blisworth Home (Good, less than 0.1 miles away) and CareUK Living Limited (Good, less than 0.1 miles away).
Nearest home care services:
- – Assisted Care Services - Main Office Not yet rated, less than 0.1 miles away
- G Blisworth Home Good, less than 0.1 miles away
- G CareUK Living Limited Good, less than 0.1 miles away
- – Cherry's Healthcare Limited Not yet rated, less than 0.1 miles away
- RI Dobix Healthcare Ltd Requires improvement, less than 0.1 miles away