Dobix Healthcare Ltd
- Home care
- Registered since 2019
- Brackmills, West Northamptonshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 84
rated home care services in West Northamptonshire are rated Requires improvement, like this one.
Dobix Healthcare Ltd: inspection record
Rated Requires improvement in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Blisworth Home (Good, less than 0.1 miles away) and CareUK Living Limited (Good, less than 0.1 miles away).
Nearest home care services:
- – Assisted Care Services - Main Office Not yet rated, less than 0.1 miles away
- G Blisworth Home Good, less than 0.1 miles away
- G CareUK Living Limited Good, less than 0.1 miles away
- RI Carebank Healthcare Northampton Requires improvement, less than 0.1 miles away
- – Cherry's Healthcare Limited Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 4 November 2022. Quoted under the Open Government Licence.
Dobix Healthcare Ltd is a domiciliary care agency. They provide personal care to people living in their own homes and within a supported living setting. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection two people were receiving personal care.
What inspectors found
Right Support: Medicine management required improvement. Records were not consistently completed to evidence people received medicines as prescribed.
Read the rest of CQC's summary
Risk assessments and care plans were person centred. However, additional information was required to ensure all aspects of a person's life and needs was documented to ensure staff had all the information to support people safely.
People were supported by staff who knew them well. There were sufficient staff to meet people's needs. Staff were recruited safely and completed the relevant training required.
People were supported to access activities of interest to them. People attended day services, discos', shops, trips and outings.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People were supported by staff who knew them well and understood their needs. Staff understood and followed safeguarding procedures to protect people from risk of abuse.
Staff promoted people's dignity, privacy and human rights. Staff were kind and caring towards people.
People were supported with their healthcare needs. Staff supported people to access doctors, dentists and
other health professionals as needed.
Care plans included people's likes, dislikes, hobbies, interests and any cultural or religious needs. People and their relatives were involved in care planning and care plans were signed by the person or their representative.
People were supported with their communication. People's communication needs were documented to support staff to understand and communicate effectively with people. The registered manager ensured information was in a format people could understand.
Right Culture: Oversight of service to assess, monitor and improve the service required improvement. Systems and processes to ensure records were kept up to date and relevant were not always effective. The manager implemented new audits immediately after the inspection.
Staff felt supported within their roles and the registered manager worked directly with people to ensure they lead by example. The registered and staff were dedicated to achieving best outcomes for people. The provider had a clear vision for the service
The registered manager was open and transparent. Staff felt able to raise any concerns and felt assured any issues would be dealt with appropriately and quickly.
People, relatives, staff and professionals were able to feedback on the service via reviews, correspondence and annual surveys.
Questions to ask the service
- Safe was rated Requires improvement on 4 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 4 November 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Oluwabunmi Dosunmu
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dobix Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 11568478 (opens Companies House)
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Dobix Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dobix Healthcare Ltd.
- When was Dobix Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Dobix Healthcare Ltd was published on 4 November 2022.
- Who runs Dobix Healthcare Ltd?
- Dobix Healthcare Ltd is run by Dobix Healthcare Ltd.
- What is Dobix Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 November 2022.
Contact
- Phone
- 07341 485567
- Address
- Victory House, 400 Pavilion Drive, Northampton, NN4 7PA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Blisworth Home (Good, less than 0.1 miles away) and CareUK Living Limited (Good, less than 0.1 miles away).
Nearest home care services:
- – Assisted Care Services - Main Office Not yet rated, less than 0.1 miles away
- G Blisworth Home Good, less than 0.1 miles away
- G CareUK Living Limited Good, less than 0.1 miles away
- RI Carebank Healthcare Northampton Requires improvement, less than 0.1 miles away
- – Cherry's Healthcare Limited Not yet rated, less than 0.1 miles away