Alpha Health & Care Services Limited
- Home care
- Dementia care
- Registered since 2018
- Central Southend-on-Sea, Southend-on-Sea, East of England
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
2 years
since the latest rating was published.
88%
of rated home care services in Southend-on-Sea are Good or Outstanding (86% across the East of England, 88% across England).
Alpha Health & Care Services Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Link Business Centre (Good, less than 0.1 miles away) and Ashley Care (Good, 0.2 miles away).
Nearest home care services:
- – SureCare Southend Not yet rated, less than 0.1 miles away
- G The Link Business Centre Good, less than 0.1 miles away
- – Mavin Recruitment Limited Not yet rated, 0.1 miles away
- – Ablecross Limited - Southend Not yet rated, 0.2 miles away
- – Metro Homecare Ltd Not yet rated, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 October 2024 (assessment visit 7 August 2024). Quoted under the Open Government Licence.
Alpha health and care services is a domiciliary care agency; at the time of our assessment, they were supporting 1 person with a regulated activity. The assessment took place on the 10 September 2024 till 16 September 2024.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
The assessment was completed to follow up on the last inspection to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations. Staff now assessed and mitigated risks and care plans now guided safe practice. The registered manager now had systems in place to monitor the service and provide good oversight to monitor and improve outcomes for people.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. We assessed a total of 7 quality statements from this key question. We have combined the scores for these areas with scores based on the rating from the last inspection, which was requires improvement. At this assessment this key question has changed to good. This meant people were safe and protected from avoidable harm.
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Well-led
Good
Well-Led - this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. We assessed a total of 6 quality statements from this key question. We have combined the scores for these areas with scores based on the rating from the last inspection, which was requires improvement. At this assessment this key question has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Omotunde Rotimi
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 15 April 2023. Latest assessment published 9 October 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10640529 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Alpha Health & Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alpha Health & Care Services Limited.
- When was Alpha Health & Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Alpha Health & Care Services Limited was published on 9 October 2024.
- Who runs Alpha Health & Care Services Limited?
- Alpha Health & Care Services Limited is run by Alpha Health & Care Services Limited.
- What is Alpha Health & Care Services Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01268 928787
- Address
- The Link Business Centre, Suite 8, Tylers House, 5 Tylers Avenue, Southend-on-sea, SS1 2BB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Link Business Centre (Good, less than 0.1 miles away) and Ashley Care (Good, 0.2 miles away).
Nearest home care services:
- – SureCare Southend Not yet rated, less than 0.1 miles away
- G The Link Business Centre Good, less than 0.1 miles away
- – Mavin Recruitment Limited Not yet rated, 0.1 miles away
- – Ablecross Limited - Southend Not yet rated, 0.2 miles away
- – Metro Homecare Ltd Not yet rated, 0.2 miles away