Comfort Homes and Care Ltd
- Home care
- Dementia care
- Registered since 2019
- Acocks Green, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Comfort Homes and Care Ltd: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- G Calvic Enterprises Ltd Good, less than 0.1 miles away
- – Choice Health Care - Birmingham Not yet rated, less than 0.1 miles away
- G Choices Care Ltd (Birmingham) Good, less than 0.1 miles away
- – Compass Care Services Ltd Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 7 March 2020. Quoted under the Open Government Licence.
Comfort Homes and Care Ltd provides care and support to people living in a 'supported living' setting, so that they can live as independently as possible. Care is provided in two separate houses with 'multi- occupation'. At the time of the inspection four people were receiving personal care and support.
What inspectors found
People received individualised care and support from regular staff that demonstrated detailed knowledge of people's individual needs.
Read the rest of CQC's summary
Staff had received training in how to keep people safe and knew the actions they would take to keep them safe from harm. People received their medicines as prescribed. Staff followed infection control guidance and had access to personal protective equipment.
The provider had a recruitment process to ensure they had employed suitable staff to support people safely.
People's nutritional needs were met, and people were supported to enjoy a choice of meals. People were encouraged to work with staff on meal preparation and household chores to maintain and develop their independence. People were supported to access healthcare professionals when required. People were supported to have choice and control of their lives and the policies and systems in the service supported this practice.
People were supported by staff who were kind and caring. People's privacy and dignity were respected by staff and their independence was encouraged.
People's support needs were assessed and reviewed to ensure they received the support they needed. Relatives told us they had not needed to make a complaint but knew how to and would feel comfortable doing so should they need to.
The management team completed regular checks and audits to the monitor the quality of the service. Quality reviews were carried out to gather information about people's views. Spot checks were also completed to ensure the quality of the service was maintained.
Relatives and staff said the service was well managed and staff said they felt well supported to provider person centred care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comfort Homes and Care Limited
- Ownership type
- Organisation
- Companies House number
- 10978157 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Comfort Homes and Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfort Homes and Care Ltd.
- When was Comfort Homes and Care Ltd last inspected?
- The Care Quality Commission's latest rating for Comfort Homes and Care Ltd was published on 7 March 2020.
- Who runs Comfort Homes and Care Ltd?
- Comfort Homes and Care Ltd is run by Comfort Homes and Care Limited.
- What is Comfort Homes and Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 March 2020.
Contact
- Phone
- 0121 271 0085
- Address
- Fairgate House, 205 Kings Road, Birmingham, B11 2AA Map (opens Google Maps)
Compare nearby
- G Benedon Healthcare Limited Good, less than 0.1 miles away
- G Calvic Enterprises Ltd Good, less than 0.1 miles away
- – Choice Health Care - Birmingham Not yet rated, less than 0.1 miles away
- G Choices Care Ltd (Birmingham) Good, less than 0.1 miles away
- – Compass Care Services Ltd Not yet rated, less than 0.1 miles away