Local Solutions Knowsley, Sefton & St Helens Homecare
- Home care
- Dementia care
- Registered since 2019
- Anfield, Liverpool, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 56
rated home care services in Liverpool are rated Good, like this one.
Local Solutions Knowsley, Sefton & St Helens Homecare: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Local Solutions Liverpool Branch Good, less than 0.1 miles away
- G Alphacare NW Good, 0.4 miles away
- G L'Arche Liverpool Good, 0.5 miles away
- G New Day Care Ltd Good, 0.5 miles away
- – O'Shea Healthcare Ltd Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 4 April 2020. Quoted under the Open Government Licence.
Local Solutions Knowsley, Sefton & St Helens Homecare is based within the community of Kirkby. The service provides personal care to people living in their own homes with the boroughs of Knowsley, Sefton and St Helens.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt safe when receiving the service and procedures were in place to protect them from abuse. Systems were in place for people to receive their medicines safely. Safe recruitment practices were in place. Infection control procedures were in place to minimise the risk of the spread of infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us that staff were caring and respected their privacy and dignity. Their comments included, "I think they are considerate and very good", "All the staff are so caring, I could not ask for more", "They are brilliant" and, "All the girls do everything I need, they are wonderful."
People's needs and choices were assessed prior to receiving support from the service. People received care and support from experienced staff. People were supported with their dietary needs when required as part of their care plan.
People were supported by staff who knew them well and were aware of who to speak to if they were not happy about the service they had received.
Regular checks and monitoring took place by the registered manager and the provider to give them oversight of the quality of the service people received.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Local Solutions
- Ownership type
- Organisation
- Companies House number
- 01792921 (opens Companies House)
- Charity number
- 515060
Local Solutions runs 3 services, all in the North West. 3 are rated Good or Outstanding.
Other services run by Local Solutions
- G Cherry Tree House Good. Home care, Wirral
- G Local Solutions Liverpool Branch Good. Home care, Liverpool
Getting help from Liverpool City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Liverpool City Council
- Ask for a care needs assessment
- Phone: 0151 459 2606
- Support for carers
- Paying for care: Liverpool City Council
Checked on the council's website, November 2026.
Common questions
- Does Local Solutions Knowsley, Sefton & St Helens Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Local Solutions Knowsley, Sefton & St Helens Homecare.
- When was Local Solutions Knowsley, Sefton & St Helens Homecare last inspected?
- The Care Quality Commission's latest rating for Local Solutions Knowsley, Sefton & St Helens Homecare was published on 4 April 2020.
- Who runs Local Solutions Knowsley, Sefton & St Helens Homecare?
- Local Solutions Knowsley, Sefton & St Helens Homecare is run by Local Solutions. It runs 3 services, all in the North West.
- What is Local Solutions Knowsley, Sefton & St Helens Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 April 2020.
Contact
- Phone
- 0151 318 9178
- Address
- (LCR North), 212H Boaler Street, Liverpool, L6 6AE Map (opens Google Maps)
Compare nearby
- G Local Solutions Liverpool Branch Good, less than 0.1 miles away
- G Alphacare NW Good, 0.4 miles away
- G L'Arche Liverpool Good, 0.5 miles away
- G New Day Care Ltd Good, 0.5 miles away
- – O'Shea Healthcare Ltd Not yet rated, 0.5 miles away