Comfort Care
- Home care
- Dementia care
- Registered since 2019
- Central Sheffield, Sheffield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2020.
7 months
since the latest rating was published.
81 of 85
rated home care services in Sheffield are rated Good, like this one.
Comfort Care: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – 7 Valleys Healthcare No overall rating, less than 0.1 miles away
- – Care Consort Services Ltd Not yet rated, less than 0.1 miles away
- – Flair Healthcare Ltd No overall rating, less than 0.1 miles away
- – Blades Business Hub Not yet rated, 0.1 miles away
- G Spectrum Social Care Limited Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 March 2026 (assessment visit 8 February 2026). Quoted under the Open Government Licence.
Date of assessment: 16 February to 27 February 2026. This service is a domiciliary care service providing personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people, people with dementia and people with physical disabilities. At the time of the assessment 8 people were using the service who received the regulated activity of personal care. Not everyone who uses a domiciliary service receives personal care. CQC only inspects where people receive personal care. This assessment was undertaken due to the age of the rating. At this assessment, the service was rated good.
The service was operating safely. People were involved in their care and support planning. Staff were recruited safely and their practice was regularly monitored. Staff received appropriate induction and training to support them to do their job well.
People’s needs were assessed at the commencement of care and regularly reviewed thereafter. Where people required changes to their care and support to keep up with their changing needs, the service was responsive to this.
The service worked well with health and social care partners and followed their recommendations. Information was shared appropriately and referrals for support were made as and when required.
The service was well-led. Managers were available to support people, their relatives and staff at all times. Managers proactively sought feedback from people and their relatives to ensure care was always delivered in line with people’s preferences. Managers undertook regular governance checks to maintain quality.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Melanie Burgess
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 March 2020. Latest assessment published 19 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Serenity Inmind Limited
- Ownership type
- Organisation
- Companies House number
- 09139469 (opens Companies House)
Serenity Inmind Limited runs 3 services in England, 1 of them in Yorkshire and the Humber. 3 are rated Good or Outstanding.
Other services run by Serenity Inmind Limited
- G Linford House Good. Care home, Leicestershire, East Midlands
- G Serenity Inmind Good. Home care, Leicester, East Midlands
Getting help from Sheffield City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sheffield City Council
- Ask for a care needs assessment
- Phone: 0114 273 4908
- Support for carers
- Paying for care: Sheffield City Council
Checked on the council's website, November 2026.
Common questions
- Does Comfort Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfort Care.
- When was Comfort Care last inspected?
- The Care Quality Commission's latest rating for Comfort Care was published on 19 March 2026.
- Who runs Comfort Care?
- Comfort Care is run by Serenity Inmind Limited. It runs 3 services in England, 1 of them in Yorkshire and the Humber.
- What is Comfort Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 March 2026.
Contact
- Phone
- 0114 361 0114
- Address
- Blades Enterprise Centre, John Street, Sheffield, S2 4SW Map (opens Google Maps)
Compare nearby
- – 7 Valleys Healthcare No overall rating, less than 0.1 miles away
- – Care Consort Services Ltd Not yet rated, less than 0.1 miles away
- – Flair Healthcare Ltd No overall rating, less than 0.1 miles away
- – Blades Business Hub Not yet rated, 0.1 miles away
- G Spectrum Social Care Limited Good, 0.1 miles away