Human Support Group Limited - Pennyman House
- Home care
- Dementia care
- Registered since 2019
- Central Middlesbrough, Middlesbrough, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
13 of 14
rated home care services in Middlesbrough are rated Good, like this one.
Human Support Group Limited - Pennyman House: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G ESPA Domiciliary Agency Good, 0.7 miles away
- G Olam Care Services Ltd Good, 0.8 miles away
- – Support Health Care - Middlesbrough Not yet rated, 0.9 miles away
- – Florebright Care Ltd No overall rating, 0.9 miles away
- – Goodwill Healthcare Services Limited Not yet rated, 1 mile away
About the service
From the Care Quality Commission's inspection report published 25 February 2020. Quoted under the Open Government Licence.
Human Support Group – Pennyman House is a domiciliary care agency and extra care housing service which provides personal care and support to people who live in their own flats within one purpose-built building. The service supported adults some of whom were living with physical and mental health conditions, including dementia.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection 20 people who lived at Pennyman House received personal care from the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lindsay Robinson
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Mental Health, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Human Support Group LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 03513906 (opens Companies House)
The Human Support Group Limited runs 20 services in England, 7 of them in the North East. 15 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 4 have no rating yet.
Other services run by The Human Support Group Limited
- G Human Support Group - Carter House Good. Home care, St Helens, North West
- G Human Support Group - Rotherham Good. Home care, Rotherham, Yorkshire and the Humber
- G Human Support Group - Smithy Croft Good. Home care, Stockport, North West
- G Human Support Group Limited - Appleton Lodge Good. Home care, County Durham
Getting help from Middlesbrough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Middlesbrough Council
- Ask for a care needs assessment
- Phone: 01642 065070, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm (press 1, then 1 again)
- Support for carers
- Paying for care: Middlesbrough Council
Checked on the council's website, November 2026.
Common questions
- Does Human Support Group Limited - Pennyman House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Human Support Group Limited - Pennyman House.
- When was Human Support Group Limited - Pennyman House last inspected?
- The Care Quality Commission's latest rating for Human Support Group Limited - Pennyman House was published on 25 February 2020.
- Who runs Human Support Group Limited - Pennyman House?
- Human Support Group Limited - Pennyman House is run by The Human Support Group Limited. It runs 20 services in England, 7 of them in the North East.
- What is Human Support Group Limited - Pennyman House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2020.
Contact
- Phone
- 01642 433355
- Address
- 30 James Street, North Ormesby, Middlesbrough, TS3 6LB Map (opens Google Maps)
Compare nearby
- G ESPA Domiciliary Agency Good, 0.7 miles away
- G Olam Care Services Ltd Good, 0.8 miles away
- – Support Health Care - Middlesbrough Not yet rated, 0.9 miles away
- – Florebright Care Ltd No overall rating, 0.9 miles away
- – Goodwill Healthcare Services Limited Not yet rated, 1 mile away