Starry Care
- Home care
- Dementia care
- Registered since 2019
- Central Milton Keynes, Milton Keynes, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 76
rated home care services in Milton Keynes are rated Good, like this one.
Starry Care: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Ayivin Health Care Limited Not yet rated, less than 0.1 miles away
- RI Centred Healthcare Requires improvement, less than 0.1 miles away
- G Dimensions Beds, Bucks, Cambs and Luton Domiciliary Care Office Good, less than 0.1 miles away
- – Expectation Care Limited No overall rating, less than 0.1 miles away
- – Keeva Care Ltd Buckinghamshire Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 16 December 2022. Quoted under the Open Government Licence.
Starry Care is a domiciliary care agency providing personal care to people living in their own homes. Not everyone who uses domiciliary care services receive personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection there were 16 people who received personal care support.
What inspectors found
People received safe care. Risk assessments were in place and reviewed regularly and as people's needs changed. Staff received training in safeguarding and what to do if concerns arose. Safe recruitment practices were followed to ensure staff were suitable for their roles.
Read the rest of CQC's summary
People received their support calls on time and staff stayed for the length of time they were supposed to and completed the tasks people needed support with. People were informed if staff were running late for any reason. Medicines support was provided safely if this was required. Infection control measures were in place including staff use of personal protective equipment (PPE).
The provider monitored the quality of the service and they were developing documentation to record this more effectively. An electronic care planning system was being embedded into practice to support their oversight. The provider was keen to embed a supportive and learning culture in order to continuously improve the running of the service and the support people received in their homes. The provider was aware of their legal responsibilities and worked in an open and transparent way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Saumil Patel
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Starry Care UK Limited
- Ownership type
- Organisation
- Companies House number
- 11165432 (opens Companies House)
Starry Care UK Limited runs 2 services in England, 1 of them in the South East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Starry Care UK Limited
- – Starry Care Peterborough Not yet rated. Home care, Peterborough, East of England
Getting help from Milton Keynes City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Milton Keynes City Council
- Ask for a care needs assessment
- Phone: 01908 253772, Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Milton Keynes City Council
Checked on the council's website, November 2026.
Common questions
- Does Starry Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Starry Care.
- When was Starry Care last inspected?
- The Care Quality Commission's latest rating for Starry Care was published on 16 December 2022.
- Who runs Starry Care?
- Starry Care is run by Starry Care UK Limited. It runs 2 services in England, 1 of them in the South East.
- What is Starry Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 December 2022.
Contact
- Phone
- 01908 044353
- Address
- Suite 1, 3rd Floor, Margaret Powell House, 401 Midsummer Boulevard, Milton Keynes, MK9 3BN Map (opens Google Maps)
Compare nearby
- – Ayivin Health Care Limited Not yet rated, less than 0.1 miles away
- RI Centred Healthcare Requires improvement, less than 0.1 miles away
- G Dimensions Beds, Bucks, Cambs and Luton Domiciliary Care Office Good, less than 0.1 miles away
- – Expectation Care Limited No overall rating, less than 0.1 miles away
- – Keeva Care Ltd Buckinghamshire Not yet rated, less than 0.1 miles away