Linelife Care
- Home care
- Dementia care
- Registered since 2019
- Bordesley, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Linelife Care: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Carers Forward Head office Good, less than 0.1 miles away
- G Goldcrest Healthcare Service (Midlands) Good, less than 0.1 miles away
- G Holistic Social Care Birmingham Good, less than 0.1 miles away
- RI IMPACT Requires improvement, 0.1 miles away
- G Trust Quality Care Ltd Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 30 September 2022. Quoted under the Open Government Licence.
Linelife Care Limited is a domiciliary care service providing personal care for people living in their own homes. At the time of the inspection, one person was receiving personal care from the service.
What inspectors found
An assessment of the person's needs was completed before the service started to provide care. The person was supported by a consistent group of staff who were aware of their needs and how to support them safely and effectively.
Read the rest of CQC's summary
Systems were in place to safeguard the person from abuse. Staff had received training in recognising signs of abuse and were aware of their responsibilities to report any concerns there may be.
The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff followed the most up to date infection prevention control guidance and had access to a plentiful supply of personal protective equipment.
Safe systems of recruitment were in place to ensure that only suitable staff were employed by the service to provide care and support to the person.
Staff were provided with an induction, training and support and had their competencies assessed to ensure they supported the person in line with their identified care needs.
The provider had introduced a number of quality of checks to monitor the service and identify any areas for improvement. The provider was keen to develop their own learning in order to grow the service and drive improvement.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Navneet Rajput
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Linelife Care Limited
- Ownership type
- Organisation
- Companies House number
- 09288088 (opens Companies House)
Linelife Care Limited runs 3 services in England, 1 of them in the West Midlands. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by Linelife Care Limited
- – Linelife Care Ltd Not yet rated. Home care, Manchester, North West
- – Linelife Care Northampton Branch Not yet rated. Home care, West Northamptonshire, East Midlands
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Linelife Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Linelife Care.
- When was Linelife Care last inspected?
- The Care Quality Commission's latest rating for Linelife Care was published on 30 September 2022.
- Who runs Linelife Care?
- Linelife Care is run by Linelife Care Limited. It runs 3 services in England, 1 of them in the West Midlands.
- What is Linelife Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 September 2022.
Contact
- Phone
- 0121 792 0152
- Address
- Firemasters House, Craft Centre, Highgate Square, Birmingham, B12 0DU Map (opens Google Maps)
Compare nearby
- G Carers Forward Head office Good, less than 0.1 miles away
- G Goldcrest Healthcare Service (Midlands) Good, less than 0.1 miles away
- G Holistic Social Care Birmingham Good, less than 0.1 miles away
- RI IMPACT Requires improvement, 0.1 miles away
- G Trust Quality Care Ltd Good, 0.4 miles away