One Touch Quality Kare
- Home care
- Dementia care
- Registered since 2019
- Rushall, Walsall, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
10 months
since the latest rating was published.
79%
of rated home care services in Walsall are Good or Outstanding (82% across the West Midlands, 88% across England).
One Touch Quality Kare: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Forever Care (Good, 0.4 miles away) and One World Care (Good, 0.5 miles away).
Nearest home care services:
- – Houghton Care Limited Not yet rated, 0.4 miles away
- G Forever Care Good, 0.4 miles away
- G One World Care Good, 0.5 miles away
- – Goscote Centre No overall rating, 0.6 miles away
- – MYCARE4U Healthcare Solutions Ltd Not yet rated, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 December 2025 (assessment visit 16 April 2025). Quoted under the Open Government Licence.
Date of Assessment: 13 to 20 November 2025. The service is a domiciliary care agency providing personal care to adults and children living with physical disabilities, learning disabilities or autism, dementia and mental health needs. This is the first assessment for this newly registered service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
People’s care was planned around their individual needs and regularly reviewed to ensure it was responsive to people’s changing needs. Risk assessments offered guidance to staff about how to support people safely and gave consideration to individual and environmental risks.
People were supported by sufficient numbers of staff who were safely recruited and well trained.
The provider worked in partnership with other agencies to ensure people’s health needs were met and people were supported to make their own decisions and choices. Staff respected people’s privacy and dignity and encouraged people to maintain their independence as much as possible.
People’s individual communication needs were considered and included in care planning and staffing decisions. The provider welcomed feedback and listened to people’s views and acted on any complaints.
There were established systems in place to provide oversight of the care provided and action was taken to address any concerns and make improvements to people’s experience of care and the service as a whole. Staff felt valued by the provider and there was a culture of learning and compassion toward people in receipt of care.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sinikiwe Olorunfemi
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- One Touch Quality Kare Limited
- Ownership type
- Organisation
- Companies House number
- 07324443 (opens Companies House)
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does One Touch Quality Kare provide nursing care?
- The Care Quality Commission's register does not list nursing care for One Touch Quality Kare.
- When was One Touch Quality Kare last inspected?
- The Care Quality Commission's latest rating for One Touch Quality Kare was published on 17 December 2025.
- Who runs One Touch Quality Kare?
- One Touch Quality Kare is run by One Touch Quality Kare Limited.
- What is One Touch Quality Kare's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0121 604 0218
- Address
- Bramcote Way, 3 Bramcote Way, Rushall, Walsall, WS4 1DG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Forever Care (Good, 0.4 miles away) and One World Care (Good, 0.5 miles away).
Nearest home care services:
- – Houghton Care Limited Not yet rated, 0.4 miles away
- G Forever Care Good, 0.4 miles away
- G One World Care Good, 0.5 miles away
- – Goscote Centre No overall rating, 0.6 miles away
- – MYCARE4U Healthcare Solutions Ltd Not yet rated, 0.7 miles away