Forever Care
- Home care
- Dementia care
- Registered since 2020
- Rushall, Walsall, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 39
rated home care services in Walsall are rated Good, like this one.
Forever Care: inspection record
Rated Good in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Houghton Care Limited Not yet rated, 0.3 miles away
- – One Touch Quality Kare No overall rating, 0.4 miles away
- G MSA Care Walsall Good, 0.6 miles away
- G One World Care Good, 0.7 miles away
- RI Pooleview Support Services Requires improvement, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 2 April 2022. Quoted under the Open Government Licence.
Forever Care is a domiciliary care agency. It is registered to provider personal care to people living in their own homes.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of this inspection 34 people were receiving personal care.
What inspectors found
People were protected from risk of abuse because staff had received training in safeguarding and knew what actions to take to keep people safe. Risks to people had been assessed and were regularly reviewed. There were recruitment processes in place to ensure suitable staff were appointed to support people. People's medicines were managed safely. There were no concerns regarding staff members' infection control practices and they had good access to personal protective equipment (PPE). There were processes in place to investigate incidents or accidents with appropriate action taken promptly and measures put in place to mitigate the risk of future reoccurrences.
Read the rest of CQC's summary
The provider completed initial assessments to make sure they could meet people's needs. Staff completed induction training and people were supported by staff who had the skills and knowledge to support them safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and relatives told us they were supported by kind and caring staff who knew people well. People's individual needs were respected and staff supported people with dignity and respect. People and relatives told us they were involved in the care and support planning.
The provider carried out audits of the service to monitor and review the quality of the care provided to people. The provider completed regular competency checks to monitor staff practice to ensure they were working to current best practice. The provider worked in partnership with health and social care professionals to ensure people's health needs were being monitored and reviewed.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Zaitun Mutesi
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Forever Care (Walsall) Limited
- Ownership type
- Organisation
- Companies House number
- 12097219 (opens Companies House)
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Forever Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Forever Care.
- When was Forever Care last inspected?
- The Care Quality Commission's latest rating for Forever Care was published on 2 April 2022.
- Who runs Forever Care?
- Forever Care is run by Forever Care (Walsall) Limited.
- What is Forever Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2022.
Contact
- Phone
- 01922 642777
- Address
- 228 Lichfield Road, Rushall, Walsall, WS4 1SA Map (opens Google Maps)
Compare nearby
- – Houghton Care Limited Not yet rated, 0.3 miles away
- – One Touch Quality Kare No overall rating, 0.4 miles away
- G MSA Care Walsall Good, 0.6 miles away
- G One World Care Good, 0.7 miles away
- RI Pooleview Support Services Requires improvement, 0.9 miles away