30 Aperfield Road
Home care, Bexley
Good
Rated on
Rating from the Care Quality Commission.
30 Aperfield Road: inspection record
Rated Good in November 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in November 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 19 Good home care services in Bexley, out of 32 with a rating.
About the service
From the Care Quality Commission's inspection report published 9 November 2021. Quoted under the Open Government Licence.
30 Aperfield Road is a domiciliary care agency. It provides personal care and support to people living in their own homes. At the time of this inspection one person was using the service.
Not everyone who uses a domiciliary care service receives personal care.
What inspectors found
A relative was complimentary about the service and told us it was well led. People received care and support which was safe and personalised to their needs. Staff understood their responsibility to protect people in their care from abuse and report any concerns they had. Risks to people had been assessed, identified and appropriate management plans were in place to minimise the risk of harm. People were supported to take their medicines safely and there were enough staff available to support people's needs. Staff followed appropriate infection control procedures to minimise the risk of infections.
Before people started using the service, their needs were assessed to ensure they could be met. People received care and support from staff who had been supported through training and supervision. People were supported to maintain good health; eat healthily and access healthcare services when required.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People were supported by staff who were kind and caring, respected their privacy and dignity and promoted their independence. Staff understood people's cultural needs and supported them in a caring way. People's communication needs had been assessed and met. People and their relatives knew how to make a complaint if they were unhappy; however, they told us they had nothing to complain about at this time.
The service had an effective system in place to assess and monitor the quality of the care and worked in partnership with key organisations to plan and deliver an effective service. People, their relatives and staff views had been sought and their feedback had been used to improve the quality of care and support provided.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 30 Aperfield Road, Erith, DA8 2BD |
|---|---|
| Neighbourhood | Erith, Bexley |
| Phone | 01322 342721 |
| Website | www.fatrokcareservicesltd.co.uk |
| Registered manager | Abiola Akinfolarin |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 9 November 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Fatrok Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11478806 (opens Companies House) |
Nearest alternatives
- – Buneto Healthcare Ltd Home care, 0.3 miles awayNot yet rated
- – DOLS Care Service Home care, 0.3 miles awayNot yet rated
- G Crossroads Care South East London Home care, 0.3 miles awayGood
- RI ST PAUL CARE SUPPORT LTD Home care, 0.4 miles awayRequires improvement
- G Amazin Care Operations Office Home care, 0.4 miles awayGood
Getting help from London Borough of Bexley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bexley
- Ask for a care needs assessment
- Phone: 020 8303 7777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Bexley
Checked on the council's website, November 2026.
Common questions
- Does 30 Aperfield Road provide nursing care?
- The Care Quality Commission's register does not list nursing care for 30 Aperfield Road.
- When was 30 Aperfield Road last inspected?
- The Care Quality Commission's latest rating for 30 Aperfield Road was published on 9 November 2021.
- Who runs 30 Aperfield Road?
- 30 Aperfield Road is run by Fatrok Care Services Ltd.
- What is 30 Aperfield Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 November 2021.