Mondonovo Care Limited
Home care, Hackney
Good
Rated on
Rating from the Care Quality Commission.
Mondonovo Care Limited: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in April 2020.
The latest rating was published about 7 years ago.
How it compares locally
- One of 22 Good home care services in Hackney, out of 25 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 April 2020. Quoted under the Open Government Licence.
Mondonovo Care Limited (Enfield) is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. At the time of the inspection it was providing personal care to seven people.
What inspectors found
People using the service trusted the staff and felt safe with them. People were involved in decisions about their care and assessing potential risks to their safety. Ways to reduce these risks had been explored and were being followed appropriately.
Staff understood their responsibilities to keep people safe from potential abuse, bullying or discrimination. Staff knew what to look out for that might indicate a person was being abused.
Read the full summary
Staff treated people as unique individuals who had different likes, dislikes, needs and preferences. Staff and management made sure no one was disadvantaged because of their age, gender, sexual orientation, disability or culture. Staff understood the importance of upholding and respecting people's diversity.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Staff understood the way people expressed their views and the service made sure no one was disadvantaged because of the different ways people communicated.
Everyone had an individual plan of care which was designed with the person, their family or representative. Individual care packages were detailed, and tailor made for each person.
All staff had clear roles and responsibilities and understood the values of the service.
The registered manager was highly visible and motivated staff.
Staff had been trained in the management of medicines and suitable policies and systems were in place. People told us they were satisfied with the support they received to manage their medicines where this was part of their care package.
Staff told us they enjoyed working for the agency and were positive about the support, encouragement and guidance they received from the registered manager.
People who used the service and the staff supporting them had regular opportunities to comment on service provision and made suggestions regarding quality improvements. People told us that the
management listened to them and acted on their suggestions and wishes.
People knew how to complain if they needed to and the registered manager asked if people were satisfied and happy with the service on a regular basis. Everyone working at the agency understood the need to be open and honest if mistakes were made.
The service worked in partnership with other organisations to support care provision, service development and joined-up care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit B2, 62 Beechwood Road, Hackney, London, E8 3DY |
|---|---|
| Neighbourhood | Hackney town, Hackney |
| Phone | 07467 710336 |
| Website | www.mondonovocare.com |
| Registered manager | Nkechi Chima |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 7 April 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mondonovo Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11053811 (opens Companies House) |
Nearest alternatives
- G Bluebird Care (Islington) & Bluebird Care (Hackney) Home care, less than 0.1 miles awayGood
- – Curam Managed Care Services Limited Home care, 0.2 miles awayNot yet rated
- G Goldsmith Personnel Limited Home care, 0.2 miles awayGood
- RI J.C.Michael Groups Ltd Hackney Home care, 0.4 miles awayRequires improvement
- RI Supreme Care Services Limited Home care, 0.4 miles awayRequires improvement
Getting help from London Borough of Hackney
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hackney
- Ask for a care needs assessment
- Phone: 020 8356 6262, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 9am to 4pm. Out of hours: 020 8356 2300
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hackney
Checked on the council's website, November 2026.
Common questions
- Does Mondonovo Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mondonovo Care Limited.
- When was Mondonovo Care Limited last inspected?
- The Care Quality Commission's latest rating for Mondonovo Care Limited was published on 7 April 2020.
- Who runs Mondonovo Care Limited?
- Mondonovo Care Limited is run by Mondonovo Care Limited.
- What is Mondonovo Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 April 2020.