Crescent House
- Home care
- Dementia care
- Registered since 2019
- Bilston, Wolverhampton, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2020.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 52
rated home care services in Wolverhampton are rated Good, like this one.
Crescent House: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G C&V Care Solutions Ltd Good, 0.2 miles away
- G Bess Care Limited Good, 0.3 miles away
- G The Hub Good, 0.6 miles away
- G Advance Healthcare (Bushfield Court) Good, 0.7 miles away
- RI Advance Healthcare (UK) Limited Requires improvement, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 16 March 2023. Quoted under the Open Government Licence.
Crescent house providers personal care to people, inducing older people living in their own homes. There were 85 people using the service at the time of our inspection.
What inspectors found
Individual risks to people were considered and reviewed. Staff were aware of safeguarding procedures and these were followed when needed. People received their medicines when needed. There were enough suitably recruited staff available for people. Infection control procedures were implemented.
Read the rest of CQC's summary
There was evidence lessons were learnt when things went wrong in the home. Systems in place identified where improvements were needed and action was taken to ensure these were made. Staff felt supported and listed too and had the opportunity to attend meetings. We were notified by the provider when needed in line with our requirements.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Earl Laird
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11276627 (opens Companies House)
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Crescent House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Crescent House.
- When was Crescent House last inspected?
- The Care Quality Commission's latest rating for Crescent House was published on 16 March 2023.
- Who runs Crescent House?
- Crescent House is run by Handle with Care (Black Country) Limited.
- What is Crescent House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 March 2023.
Contact
- Phone
- 01902 546560
- Address
- Broad Street, Bilston, WV14 0BZ Map (opens Google Maps)
Compare nearby
- G C&V Care Solutions Ltd Good, 0.2 miles away
- G Bess Care Limited Good, 0.3 miles away
- G The Hub Good, 0.6 miles away
- G Advance Healthcare (Bushfield Court) Good, 0.7 miles away
- RI Advance Healthcare (UK) Limited Requires improvement, 0.9 miles away