Oak Healthcare
- Home care
- Dementia care
- Registered since 2019
- Brierley Hill, Dudley, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 34
rated home care services in Dudley are rated Good, like this one.
Oak Healthcare: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Library Lodge Not yet rated, 0.1 miles away
- RI Lily Health Care Limited Requires improvement, 0.2 miles away
- RI Dudley MBC Home Care Services Requires improvement, 0.3 miles away
- RI Cradley Care Services Ltd Requires improvement, 0.3 miles away
- G Clent View Domiciliary Service Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 17 June 2021. Quoted under the Open Government Licence.
Oak Healthcare is a community based care provider that provides personal care to people living in their own homes. At the time of inspection 20 people were receiving a service and all were in receipt of the regulated activity of personal care.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they did, we also consider any wider social care provided.
What inspectors found
The provider's oversight and audits of the service were not always effective and had not identified the areas which required improvement that we identified during the inspection. For example, some risk assessments required further information to guide staff.
Read the rest of CQC's summary
People's support needs were assessed regularly and planned to ensure they received the support they needed.
Staff had received training in safeguarding and knew how to keep people safe. Staff had been recruited safely and were trained and supported to provide the best possible care for people. Medication was administered safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by kind and caring staff. People were treated with dignity and respect and supported to maintain their independence.
Questions to ask the service
- Well-led was rated Requires improvement on 17 June 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Imran Ahmed
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 17 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Oak Healthcare Holding Ltd
- Ownership type
- Organisation
- Companies House number
- 11172541 (opens Companies House)
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Oak Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Oak Healthcare.
- When was Oak Healthcare last inspected?
- The Care Quality Commission's latest rating for Oak Healthcare was published on 17 June 2021.
- Who runs Oak Healthcare?
- Oak Healthcare is run by Oak Healthcare Holding Ltd.
- What is Oak Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2021.
Contact
- Phone
- 01384 465546
- Address
- 34 Parkes Street, Brierley Hill, DY5 3DY Map (opens Google Maps)
Compare nearby
- – Library Lodge Not yet rated, 0.1 miles away
- RI Lily Health Care Limited Requires improvement, 0.2 miles away
- RI Dudley MBC Home Care Services Requires improvement, 0.3 miles away
- RI Cradley Care Services Ltd Requires improvement, 0.3 miles away
- G Clent View Domiciliary Service Good, 0.4 miles away