Trimarge Care and Clean Ltd
Home care, Redbridge
Requires improvement
Rated on
Rating from the Care Quality Commission.
Trimarge Care and Clean Ltd: inspection record
Rated Requires improvement in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2023. Rated Requires improvement in 2023 and November 2025.
It has been rated Requires improvement at every inspection since 2023. The latest rating was published 11 months ago.
How it compares locally
- One of 6 Requires improvement home care services in Redbridge, out of 63 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 4 November 2025 (assessment visit 22 September 2025). Quoted under the Open Government Licence.
Date of assessment: 22 September 2025 to 8 October 2025.
This responsive assessment was carried out to check if the service had made improvements since our last inspection.
Read the full summary
Trimarge Care Clean Ltd provides care and support to people living in their own home. Not everyone using Trimarge Care Clean Ltd received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care; help with tasks related to personal hygiene and eating.’ Where they do, we also take into account any wider social care provided. This assessment included a site visit to the office location.
This assessment was carried out by an assessor and a regulatory coordinator.
We looked at 15 quality statements as part of this assessment. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection. The site visit was carried out on 24 September 2025. We spoke with the registered manager, compliance officer and the care manager at the time of our visit.
We also gathered further information remotely from the service such as staff call logs and policies. We spoke with 2 relatives of people that used the service and 3 staff members after the site visit for feedback about the service.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained the same.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to Safe Care Treatment.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained the same.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to Good Governance.
Questions to ask the service
- Safe was rated Requires improvement on 4 November 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 4 November 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | 237 Manor Road, Chigwell, IG7 6HL |
|---|---|
| Neighbourhood | Hainault, Redbridge |
| Phone | 020 8559 9775 |
| Website | www.trimargecareandclean.co.uk |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 6 July 2023 (opens the Care Quality Commission website) Latest assessment published 4 November 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Trimarge Care and Cleaning Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10273573 (opens Companies House) |
Nearest alternatives
- G Trust Care Solutions Ltd Home care, 0.8 miles awayGood
- – Clarion Homecare - Main Office Home care, 1.1 miles awayNot yet rated
- G ZNC Care Ltd Home care, 1.1 miles awayGood
- – Priory Care Resources Home care, 1.1 miles awayNot yet rated
- – Mother Care East London Ltd Home care, 1.2 miles awayNot yet rated
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Trimarge Care and Clean Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trimarge Care and Clean Ltd.
- When was Trimarge Care and Clean Ltd last inspected?
- The Care Quality Commission's latest rating for Trimarge Care and Clean Ltd was published on 4 November 2025.
- Who runs Trimarge Care and Clean Ltd?
- Trimarge Care and Clean Ltd is run by Trimarge Care and Cleaning Limited.
- What is Trimarge Care and Clean Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 November 2025.