Helping Hands Shipley
- Home care
- Dementia care
- Registered since 2019
- Shipley, Bradford, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
62 of 72
rated home care services in Bradford are rated Good, like this one.
Helping Hands Shipley: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Home-Care Perfection - Main Office Good, 0.1 miles away
- – SureCare Skipton & Bingley Not yet rated, 0.1 miles away
- – Affinity Trust - Domiciliary Care Agency - Shipley and Airedale No overall rating, 0.3 miles away
- RI Care 24-7 Limited Requires improvement, 0.3 miles away
- G Our TLC Limited Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 25 June 2021. Quoted under the Open Government Licence.
Helping Hands Shipley is a domiciliary care service that provides care and support for people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 13 people with personal care.
What inspectors found
People received the care they needed to keep them safe and well. Feedback about the quality of the care and support was good. People were supported by consistent and caring staff. Medicines were managed safely. Staff followed good infection control practises including wearing personal protective equipment when supporting people.
Read the rest of CQC's summary
Staff knew people well and supported them based on their needs, choices and preferences. They were knowledgeable about people and the topics we asked them about. Staff had received a high level of training which had provided them with the necessary knowledge to meet people's needs. This was reviewed regularly to ensure staff had the skills to meet people's needs. Staff spoke very positively about the support they received and the quality of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Care plans were detailed and up to date and contained person centred information.
The service promoted high quality, person centred care and had an open and honest culture. Audits and checks were in place to monitor the quality of the service. The registered manager was approachable and supportive and provided strong leadership to the team.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tracy Ellis
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 15 of them in Yorkshire and the Humber. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire, North West
- G Helping Hands Aintree Good. Home care, Liverpool, North West
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Shipley provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Shipley.
- When was Helping Hands Shipley last inspected?
- The Care Quality Commission's latest rating for Helping Hands Shipley was published on 25 June 2021.
- Who runs Helping Hands Shipley?
- Helping Hands Shipley is run by Midshires Care Limited. It runs 151 services in England, 15 of them in Yorkshire and the Humber.
- What is Helping Hands Shipley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 June 2021.
Contact
- Phone
- 01274 028045
- Address
- 49, Otley Road, Shipley, BD18 3PY Map (opens Google Maps)
Compare nearby
- G Home-Care Perfection - Main Office Good, 0.1 miles away
- – SureCare Skipton & Bingley Not yet rated, 0.1 miles away
- – Affinity Trust - Domiciliary Care Agency - Shipley and Airedale No overall rating, 0.3 miles away
- RI Care 24-7 Limited Requires improvement, 0.3 miles away
- G Our TLC Limited Good, 0.3 miles away