Bright Care Cranleigh
- Home care
- Dementia care
- Registered since 2019
- Cranleigh, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Bright Care Cranleigh: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Novus Care Limited - Surrey Good, 0.1 miles away
- G Green Arrow Homecare LTD Good, 0.1 miles away
- – Voss Care Group LTD Not yet rated, 0.1 miles away
- – Mrs Sylvia Ardo White Not yet rated, 0.7 miles away
- G Cranleigh Homecare Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 9 June 2021. Quoted under the Open Government Licence.
Bright Care Cranleigh is a service providing care to people in their own homes. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection, the agency was caring for nine people, of which, seven received personal care.
What inspectors found
Without exception, people told us they were extremely happy with the care they received from the agency. They told us staff were kind, caring, attentive and treated them with respect and dignity. Staff knew people well and care records contained sufficient information to help ensure staff provided appropriate, responsive care.
Read the rest of CQC's summary
People told us they felt safe with staff and staff were able to evidence they would know how and when to report a concern or safeguarding worry. Risks to people had been identified and as such, this helped staff keep people safe and free from harm.
People received the medicines they required and people told us staff were very particular about wearing appropriate PPE during the pandemic.
People's needs had been assessed and help with food and hydration, or attending healthcare appointments was provided by staff. Staff also supported people socially to help ensure they did not feel isolated.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received appropriate training and felt supported and part of a team. They were recruited robustly and shared important information with each other when needed. Office staff were communicative with people and relatives and people were asked for their feedback on the service they received.
There was good management oversight of the service, through a strong management team and robust auditing and governance processes.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Laura Bright
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 9 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bright Care at Home Ltd
- Ownership type
- Organisation
- Companies House number
- SC367304 (opens Companies House)
Bright Care at Home Ltd runs 4 services, all in the South East. 2 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Bright Care at Home Ltd
- O Bright Care Horsham Outstanding. Home care, West Sussex
- – Bright Care Chichester Not yet rated. Home care, West Sussex
- – Bright Care East & Mid Sussex Not yet rated. Home care, Brighton and Hove
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Bright Care Cranleigh provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bright Care Cranleigh.
- When was Bright Care Cranleigh last inspected?
- The Care Quality Commission's latest rating for Bright Care Cranleigh was published on 9 June 2021.
- Who runs Bright Care Cranleigh?
- Bright Care Cranleigh is run by Bright Care at Home Ltd. It runs 4 services, all in the South East.
- What is Bright Care Cranleigh's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 June 2021.
Contact
- Phone
- 01483 617121
- Address
- 264, High Street, Cranleigh, GU6 8RT Map (opens Google Maps)
Compare nearby
- G Novus Care Limited - Surrey Good, 0.1 miles away
- G Green Arrow Homecare LTD Good, 0.1 miles away
- – Voss Care Group LTD Not yet rated, 0.1 miles away
- – Mrs Sylvia Ardo White Not yet rated, 0.7 miles away
- G Cranleigh Homecare Good, 0.9 miles away