Gladstone House
- Home care
- Dementia care
- Registered since 2019
- Newark-on-Trent, Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 114
rated home care services in Nottinghamshire are rated Good, like this one.
Gladstone House: inspection record
Rated Good in May 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping at Home Good, 0.6 miles away
- G Adicare Good, 1 mile away
- G Helping Hands Newark Good, 1 mile away
- O Reach Learning Disability Care C.I.C Outstanding, 1.2 miles away
- – Guardian Angel Carers Lincoln & Newark Not yet rated, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 13 May 2022. Quoted under the Open Government Licence.
Gladstone house is an Extra Care Housing service that provides personal care to people in their own flats in two separate buildings. A rehabilitation service is also provided which supports people with regaining their independence following a stay in hospital. The aim for these people was to return to their own home. At the time of the inspection 44 people were receiving support with some elements of their personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People received care that kept them safe from harm. Risks to their health and safety were regularly assessed and updated as their care needs reduced or increased. There were enough staff in place to support people safely whilst still encouraging people to do as much for themselves as possible. People's medicines were managed safely. The provider had ensured people were protected from the risk of the spread of infection. Accidents and incidents were investigated, and actions taken to prevent the risk of recurrence.
Read the rest of CQC's summary
People's care was provided in accordance with best practice guidelines and legislation. Staff were well- trained and received regular supervision of their competency to carry out their role. People were supported to maintain a healthy lifestyle through making wise food choices. Staff worked alongside other health and social care professionals to provide people with high quality, relevant and timely care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People found the staff to be kind and caring and were treated with respect and dignity. People were involved with decisions about their care. People's privacy was respected by staff. People's ability to do things independently of staff was continually reviewed and assessed.
People received person-centred care and were consulted on the care provided and any changes that may need to be made. People were provided with information in an accessible format. People were encouraged to socialise with others and to take part in activities that were important to them. Complaints were handled in accordance with the provider's complaints policy.
People received a good standard of care and support with individualised aims and goals in place for all. Helping people achieve positive outcome from their stay was a fundamental aim of the staff and management. People told us they would recommend this service to others. People and staff praised the management of this service. The registered manager had a good understanding of the regulatory
requirements of their role. External health and social care professionals praised the approach of staff and management.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alexis Feeney
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 13 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Fosse Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 04361464 (opens Companies House)
Fosse Healthcare Limited runs 14 services, all in the East Midlands. 10 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Fosse Healthcare Limited
- G Darlison Court Good. Home care, Nottinghamshire
- G Fosse Healthcare - Armstrong Gardens Good. Home care, Nottinghamshire
- G Fosse Healthcare - Derby Good. Home care, Derby
- G Fosse Healthcare - Leicester Good. Home care, Leicestershire
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Gladstone House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Gladstone House.
- When was Gladstone House last inspected?
- The Care Quality Commission's latest rating for Gladstone House was published on 13 May 2022.
- Who runs Gladstone House?
- Gladstone House is run by Fosse Healthcare Limited. It runs 14 services, all in the East Midlands.
- What is Gladstone House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 May 2022.
Contact
- Phone
- 01522 412181
- Address
- Lord Hawke Way, Newark, NG24 4FH Map (opens Google Maps)
Compare nearby
- G Helping at Home Good, 0.6 miles away
- G Adicare Good, 1 mile away
- G Helping Hands Newark Good, 1 mile away
- O Reach Learning Disability Care C.I.C Outstanding, 1.2 miles away
- – Guardian Angel Carers Lincoln & Newark Not yet rated, 1.3 miles away